Nighttime Team Member (Shifts after 4pm)
Potbelly Sandwich Shop is where good vibes and great careers are a way of life. Starting as a small antique store in 1977, we’ve grown into a nationally recognized neighborhood sandwich shop with over 400 locations. Our team delivers fast, friendly, and efficient service, ensuring a quality product every time in a clean and inviting environment.
About the role
A Potbelly Associate is the primary point of customer contact, responsible for providing an excellent experience through fast, friendly, and efficient service while delivering consistent, high-quality products.
Pay
Earn between $13.75 and $14.25 per hour plus digital tips.
Benefits
- Competitive pay
- Medical, Dental & Vision Insurance
- Domestic Partnership Benefits
- Paid Parental Leave
- FSA and HSA with Employer Contribution
- Commuter Benefit Program
- Retirement Savings 401(k) with company match
- Employee Assistance Program
- Paid Time Off
- Discount Program
- Flexible Work Schedule
- Career growth opportunities
Schedule
Evening and night shifts starting after 4pm. Responsibilities include closing the shop, serving customers, and maintaining energy until the end of the day.
Requirements
- At least 16 years of age
- Friendly, customer-first mindset with the ability to thrive in a fast-paced environment
- Strong written and verbal communication skills
- Comfortable working in a bustling kitchen environment (knife skills are a plus)
- Ability to manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish
- Team player mentality
- Able to stand/walk a minimum of 3 hours or as needed
- Able to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Illinois employees must become food safety certified within 30 days of employment
Responsibilities
- Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager
- Comply with health and safety standards for food, cleanliness, and safety
- Restock food line, chips, and cooler
- Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
- If 18 or older, use the automatic slicer to prep food items
- Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
- Operate cash register, handle and balance cash, and follow all cash handling procedures
- Effectively handle customer complaints/issues
- Take delivery, catering, and pickup orders over the phone
- Other duties as assigned