Night Turndown Attendant - Williamsburg Inn

About the Colonial Williamsburg Foundation

Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation.

Responsibilities

• Turn down guest beds according to standards
• Make guest beds as needed
• Replace dirty glasses and stock rooms with ice
• Fold bedspreads and guest’s clothing as needed
• Place turndown mats on floors
• Clean sinks and bathtubs as needed
• Replace dirty lines and guest amenities as needed
• Place guest bathrobes neatly on beds
• Respond to guest requests within 15 minutes
• Perform other duties as required to exceed guest expectations

Requirements

• Ability to deal with the public and co-workers with tact and courtesy
• Ability to use a vacuum cleaner
• Ability to comprehend oral and written instructions
• Willingness and ability to adhere to applicable grooming and appearance standards
• Previous turndown experience preferred
• Must be proficient in English
• Must be available to work all shifts including days, nights, weekends, and holidays

Physical Requirements

• Performing heavy cleaning; high and low dusting
• Transporting objects weighing up to 60 pounds
• A great amount of walking in all types of weather
• Lifting, standing and bending up to 8+ hours daily

Standards

• Maintain a positive, enthusiastic outlook
• Smile and greet guests, employees, managers, and supervisors
• Show respect for and cooperate at all times with those for whom and with whom you work
• Report to work as scheduled and on time
• Meet appearance standards
• Perform assigned tasks accurately and on time