Night Transportation Coordinator

About the role

This position offers a rotating schedule of 7 nights on, 7 nights off, allowing you to work 26 out of 52 weeks in a year. The Transportation Coordinator manages and supports a fleet of professional drivers during night and weekend operations, ensuring drivers have the knowledge and skills to safely and efficiently provide industry-leading service to customers while fostering driver relationships for career growth and longevity.

Responsibilities

• Continuously manage and support 100-250 professional drivers during night and weekend hours.
• Use professional verbal and written communication via technologies such as Outlook, in-cab messaging, and phone systems.
• Develop efficient and creative plans to ensure safe and on-time service for customers and accommodate drivers’ prescheduled time off.
• Coach drivers through concerns, including hours of service, directions, pay and productivity, swaps, permits, lumpers, advances, and equipment needs.
• Facilitate professional interdepartmental communications to collaborate on company goals.
• Make cost-effective decisions aligned with company goals and expectations.
• Troubleshoot daily challenges for both customers and professional drivers.
• Maintain prompt attendance for all scheduled shifts.
• Uphold confidentiality due to exposure to medical and payroll information.

Requirements

• Knowledge of the transportation industry and terminology, typically gained through practical experience and on-the-job training.
• Conflict and personnel management skills.
• Knowledge of North American geography.
• Proficiency in Windows operating systems.
• Ability to communicate in a courteous and professional manner.

Qualifications

Preferred: Bachelor’s Degree from an accredited college or university, preferably in Supply Chain, Business Administration, or equivalent experience. Previous transportation or management experience is a plus.

Benefits

• Medical, dental, and vision plans.
• 401(k) plan.
• Stock purchase plan.
• Paid time off.
• Life insurance and disability plans.
• Optional supplemental coverage.

Schedule

Rotating schedule of 7 nights on, 7 nights off, totaling 26 weeks worked per year.