Night Supervisor

LAZ Parking · Cincinnati, OH · 2 wk ago

On-siteManagement$20–$25/hrFull-time

Here at LAZ Parking, we often say, it’s not what we do, it's the way we do it. We are more than just the fastest growing and largest privately held parking company in the country, we believe that the work we do and how we treat people can really make a difference.

About the role

The Supervisor ensures staff compliance with conduct rules, policies, and procedures while supervising, mentoring, and training them on daily tasks. Responsibilities also include promoting customer satisfaction, assisting customers, generating various reports, resolving service issues, and performing administrative tasks such as scheduling and processing payments.

Responsibilities

Lead, direct, and develop team of employees at parking location(s).
Manage, plan, schedule, train and direct the activities of on-site employees.
Assists with periodic training as needed.
Assists with creation of weekly team schedule.
Resolves customer service issues or questions as needed.
Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary.
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
Additional related duties as assigned.

Requirements

1+ years supervisory experience.
Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
Parking management experience is preferred but not required.
Ability to be flexible in schedule in order to meet operational needs. This may require occasionally working outside of regularly scheduled hours.
Driver's license required for 2+ years.

Qualities we value

Dynamic. You’re charismatic, full of energy, and happy to help in any way you can.
Dependable. Responsible is your middle name. You never disappoint because it’s not in your nature.
Good under pressure. You don’t fold and get overwhelmed easily.
Proficient in basic math.
Communicate professionally and effectively.
A team player. You’re open to different opinions and can help motivate your team.
Capable of working in an unsupervised setting.

Physical Demands

Willingness to work in the elements – heat, wind, snow, rain, etc.
Ability to lift, push and pull at least 50lbs.
Ability to stand, walk and run for extended periods of time.
Ability to bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Schedule

Full time, Thursday–Sunday, 4 pm – 2 am.

Pay

$20–$25/hour.