Night Shift Warehouse Supervisor

About the role

The warehouse supervisor is responsible for managing and monitoring warehouse activities including, but not limited to, receiving, putaway consolidation, replenishment, picking, load checking, loading, and shipping while ensuring continuity, productivity, efficiency and superior service to customers, suppliers and distributors.

Responsibilities

• Direct, coordinate and monitor the daily activities and performance of warehouse workers to assure compliance with standard procedures, quality, and safety.
• Assure quality performance through proper staffing, effective communication, and training.
• Manage employee performance through motivation, delegation, development, mentoring and resolving conflict.
• Take corrective action as necessary on a timely basis and in accordance with company policy.
• Conduct regular department or pre‑shift meetings to foster employee engagement, communicate policy changes, address concerns, and encourage idea‑sharing for improvement.
• Participate in staff selection, performance and compensation evaluations, corrective action and terminations as needed.
• Continuously review warehouse procedures and recommend or modify operational structures to increase efficiency and productivity.
• Monitor departmental expenses and provide necessary resources to support daily activities.
• Suggest and implement process improvements that increase efficiency, productivity, safety, and quality while reducing costs (e.g., overtime, building and machine maintenance).
• Enforce all policies and procedures, including safety and housekeeping, through pre‑shift meetings, daily safety walkthroughs, etc.
• Maintain reports and logs such as productivity operations report, daily supervisor end‑of‑shift walk‑through, battery watering log, and weekly safety toolbox talks.
• Provide and maintain a clean and safe working environment.
• Promote safety through toolbox talks, monthly safety training, and inspections.
• Coordinate with the safety department for training, associate observations, preferred work methods, accident investigations, root‑cause analysis, and routine safety inspections.
• Assure compliance with all company, local, state, and federal regulatory agencies’ policies and regulations (e.g., OSHA).

Qualifications

Education

• Bachelor’s degree preferred or 3‑5 years equivalent education/work experience in a distribution center.

Experience

• 3‑5 years of warehouse supervisory experience in a redistribution/distribution center.
• Experience with handheld radio frequency (RF) units; voice recognition preferred but not required.
• Knowledge of powered industrial trucks.

Certificates, Licenses, and Registrations

• Powered industrial truck certification required within the first two weeks of hire (completion of internal training and testing).

Professional Skills

• Familiarity with OSHA regulations.
• Knowledge of warehouse procedures, inventory control processes, and product specifications (dimensions, weight, etc.).
• Excellent verbal and written communication, interpersonal, and professional interaction skills.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and government regulations.
• Proficiency in writing reports, business correspondence, and procedure manuals; presenting information and responding to inquiries from suppliers, customers, management, and internal staff.
• Strong leadership, mentoring, and team‑development abilities; capable of leading discussions and meetings.
• Collaborative management style with strategic team‑player mindset.
• Excellent organizational and project‑management skills; ability to plan, prioritize, and execute multiple initiatives autonomously and shift priorities as needed.
• Ability to build working relationships with internal partners, vendors, and customers.
• Prompt response to service requests; problem‑identification and resolution skills.
• Analytical expertise for gathering and evaluating information, developing alternative solutions, and making sound decisions.
• Attention to detail, accuracy, and tactful interpersonal approach.
• Mathematical proficiency for calculations involving units of measure, rates, ratios, percentages, fractions, and decimals.
• Consistent execution of relevant policies and procedures; compliance with local, state, and federal regulations.
• Effective training delivery on standard operating procedures, safety, conduct, etc.
• Proficient use of MS Office (Word, Excel, PowerPoint, Outlook).
• Experience with WMS‑HighJump/PeopleSoft, voice recognition, and RF devices is a plus.

Physical Demands

The role requires regular sitting, standing, walking, and use of hands and fingers to operate a computer keyboard, mouse, other office and warehouse equipment, and telephone. Frequently the employee must reach with hands and arms and climb or balance. Occasionally the employee must stoop, kneel, crouch, or crawl and lift up to 50 lb (or move up to 200 lb with assistance). During a typical workday the employee must be able to stand and walk approximately 75 % of the time. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The position is primarily performed in a warehouse environment and may involve exposure to wet or humid conditions, cold or elevated ambient temperatures, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. Noise levels are moderate, and the pace is fast‑moving. The role may require evening, weekend, or other shift work depending on business needs. Limited travel (less than 5 %) may be required to visit other warehouse/distribution centers, office locations, or attend company events, staff meetings, or training sessions.