Night Shift Supervisor of Patient Access (Wednesday-Sunday 12AM-8AM) - Brooklyn

We need to output HTML fragment with sections: About the role? The posting includes Position Summary, Responsibilities, Minimum Qualifications, Preferred Qualifications, Benefits (NYU Langone Hospital—Brooklyn provides...), Pay (salary range). No Schedule. Also maybe "About the role" not present; we have Position Summary. Use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content accordingly. We should not repeat job title as heading. No Job ID. Remove boilerplate: EEO, application instructions, etc. Keep substantive info. We need sections only if real content. We have: - Position Summary: "We have an exciting opportunity to join our team as a Night Shift Supervisor of Patient Access - Brooklyn." Could be under "About the role" or maybe "Position Summary". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can put Position Summary under About the role. - Responsibilities: big list. Use

• . - Minimum Qualifications: could be under Requirements or Qualifications. The instruction includes Requirements and Qualifications as possible headings. We have Minimum Qualifications and Preferred Qualifications. Could combine under Qualifications (maybe separate sub-sections? But we should not create thin sections; we could have a Qualifications section with both minimum and preferred. Or we could have Requirements (minimum) and Qualifications (preferred). Let's decide: Use Requirements for minimum qualifications, and Qualifications for preferred qualifications. Or we could have a single Qualifications section with both. The instruction says prefer a few substantive sections over many thin ones. So maybe combine into one Qualifications section with subheadings? But we cannot add extra headings beyond the allowed list? The instruction says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Safer to stick to those. We could have Requirements (minimum) and Qualifications (preferred) as two sections. That's okay. - Skills: maybe we can extract skills from responsibilities: communication, organizational, computer skills, etc. But we already have those in qualifications. Could create a Skills section but might be thin. Better to incorporate into Qualifications. - Benefits: we have paragraph about benefits and wellness package. Use Benefits heading. - Pay: salary range given. Use Pay heading. - Schedule: not mentioned; omit. We must preserve all substantive information; not invent or summarize away detail. Must not include boilerplate like EEO, application instructions, etc. We need to output only HTML fragment, no /, no markdown fences. Let's extract content. Position Summary: "We have an exciting opportunity to join our team as a Night Shift Supervisor of Patient Access - Brooklyn." Responsibilities: The block after "Responsibilities" includes many bullet-like sentences. We need to convert each duty into

  . The text includes headings like ORGANIZATIONAL AWARENESS GOALS, MISSION STRATEGIC THINKING etc. Those are subheadings within responsibilities; we could treat them as part of responsibilities but not as separate headings (since we only have Responsibilities heading). We could keep them as plain text within

  or maybe as but not required. We'll just list each sentence as

  . However there are many sentences; we need to ensure we capture all. Let's parse responsibilities section: "Responsibilities In this role, the successful candidate Responsible for interacting with NYULH administration to facilitate financial planning, assist in decision-making processes, and clarifying/resolving financial issues. Duties and responsibilities of the Supervisor include, but are not limited to: Personnel management; Ensuring optimal customer relations; Maximizing reimbursement for NYU Langone Health; Oversees patient registrations, insurance verification, and time of service collection; Departmental training in assigned areas; Job Responsibilities ORGANIZATIONAL AWARENESS GOALS, MISSION STRATEGIC THINKING Utilizes NYU Langone Health and Patient Access standards, policies, and procedures to facilitate decisions for areas of responsibility. Understands and coordinates efforts to achieve annual departmental goals and objectives. Ensures goals, ongoing achievements, and improvement plans are understood by staff. Ensures consistent compliance with organizational, departmental, and external policies, procedures, and standards. MANAGE DAILY OPERATIONS, STAFF SUPERVISION Coordinates the workflow and daily operations of registration area(s) (e.g., inpatient admissions, outpatient, or emergency departments.) Ensures data integrity by maintaining an organized and accurate record keeping system (including monthly posted schedules, timecards, and yearly attendance cards.) Obtains feedback from employees to ensure assignments are understood and allows for individual initiative. Monitors assigned staff to ensure expected outcomes are met in a safe, timely, and effective manner. Serves as a resource to staff on issues of registration and at time of service collection; facilitates insurance guidelines and regulatory requirements. Maintains business oversight to ensure continued operations in a 24/7 department. QUALITY OUTCOMES, DATA PROCESSING, PROCESS IMPROVEMENT Conducts quality audits and counsels staff to improve performance as needed. Regularly audits Patient Access staff's tasks for completeness and accuracy. Collects and analyzes audit results and data to improve performance quality. Suggests and implements improvements in the productivity, efficiency, and effectiveness of work unit. Prepares timely reports and maintains statistical records. RESOURCES EFFICIENCY, SUPPLIES, PAYROLL COST CONTROL Participates in cost control activities by seeking the most effective method of delivering services. Maintains an awareness of the cost impact of decisions and actions. Prepares accurate weekly time sheet for timely submission. Allocates resources appropriately so that tasks are accomplished effectively and efficiently. Evaluates practices and identifies areas of excessive materials and/or costs. Arranges work schedules to remain within budget and authorized expenditures. Ensures supplies are used effectively, efficiently, and in an organized manner, which may require some lifting. Ensures department equipment and inventory is secure, well maintained, and effective for required tasks. STAFF SCHEDULING, HIRING, TRAINING Implements workflows, plans, staff responsibilities, and schedules for shifts and registration areas. Monitors staff records to ascertain possible problems in absenteeism or productivity. Communicates these in a timely manner to involved employees and management. Interviews prospective employees and recommends staff hiring and promotions. Ensures all newly hired staff are provided with appropriate training (department orientation manual, complete skills checklist). Trains, evaluates, and documents staff performance. Attends all departmental in-services and staff meetings. Ensures staff complies with required in-services and organizational competencies. Provides offsite monitoring support to the department. PERFORMANCE EVALUATION Conducts performance reviews in accordance with personnel and departmental guidelines and procedures. Uses key performance indicators to manage operations and continuous performance improvement efforts. Prepares and assigns preparation of reports for area of responsibility. Offers staff timely and effective guidance for improving efficiency, accuracy, customer service, and related aspects of performance. Initiates progressive discipline under the guidance of the manager and department leadership, in coordination as needed with Human Resources/Employee Relations. Approaches the performance review process constructively and conducts it in accordance with personnel and departmental guidelines and procedures. JUDGMENT, DECISION MAKING, KNOWLEDGE Demonstrates effective critical thinking, independent problem solving, and decision making skills. Makes timely and thoughtful decisions based on substantial data. Maintains current knowledge of registration/intake processes, systems, regulatory, and payer issues. COMMUNICATION, TEAMWORK, CUSTOMER SERVICE Ensures and advocates excellence in customer service values. Provides ongoing staff support and education to promote customer service skills. Ensures and monitors that all staff demonstrate excellent customer service when assisting patients, physicians, visitors, and hospital staff. Communicates and works with physicians, physician office personnel, associates, service line leadership, and others in order to expedite optimal processes and outcomes. Provides leadership through effective communication guidance, feedback, and delegation. Recognizes and acknowledges excellent performance. Encourages and motivates staff in continuous performance improvement efforts and excellence. Meets with staff of other departments as needed to promote improvements in communication, teamwork, and registration. Communicates issues, initiatives, and trends that require administrative action to department leadership. Promotes a strong productive team environment; is a role model; creates a team climate characterized by honesty, trust, and open communication." We need to break into list items. Could treat each sentence after a semicolon or period as separate item. But to preserve all info, we could just wrap the whole responsibilities block in a

  with each major duty as
  • . However that may lose some granularity but still preserve all info (the text inside li includes all details). That's acceptable. Simplify: create
    • and put the entire responsibilities paragraph as one
    • . But that would be a huge block; still preserves info. However the instruction says use
      • for any list of duties/requirements/benefits. It doesn't require each duty separate; a single li containing the whole paragraph is still a list. But better to split into logical items. Given time, we can produce a
        with each major bullet from the semicolon-separated list at start, then each major section as separate li. Let's extract: Start: "Personnel management; Ensuring optimal customer relations; Maximizing reimbursement for NYU Langone Health; Oversees patient registrations, insurance verification, and time of service collection; Departmental training in assigned areas;" Then after that, we have sections: ORGANIZATIONAL AWARENESS GOALS, MISSION STRATEGIC THINKING: multiple sentences. MANAGE DAILY OPERATIONS, STAFF SUPERVISION: multiple sentences. QUALITY OUTCOMES, DATA PROCESSING, PROCESS IMPROVEMENT: multiple sentences. RESOURCES EFFICIENCY, SUPPLIES, PAYROLL COST CONTROL: multiple sentences. STAFF SCHEDULING, HIRING, TRAINING: multiple sentences. PERFORMANCE EVALUATION: multiple sentences. JUDGMENT, DECISION MAKING, KNOWLEDGE: multiple sentences. COMMUNICATION, TEAMWORK, CUSTOMER SERVICE: multiple sentences. We'll create li for each of these sections. Now Minimum Qualifications: "To qualify you must have a Bachelors Degree, with 1-2 years of relevant experience, or equivalent combination of education and experience. Excellent communication (both oral and written), interpersonal, and organizational skills. Ability to work independently, interact with, and maintain functional relationships with personnel at all levels within and outside of the organization. Intermediate computer skills including Microsoft Office (Word, Access, Excel, Outlook)." Preferred Qualifications: "Supervisory or Lead experience within the Patient Access department or other relevant department of the Revenue Cycle. Can use imaging, reporting, spreadsheet, and similar programs to collect, review, and interpret data as needed for department operations. Understands, can interpret, and effectively use basic medical terminology. Qualified candidates must be able to effectively communicate with all levels of the organization." Benefits: paragraph starting "NYU Langone Hospital—Brooklyn provides its staff with far more than just a place to work...." up to "...enhance your overall quality of life for you and your family." Pay: "NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,300.00 - $82,950.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay