Night Shift Service Manager - Worcester, MA

About the role

We are seeking a Service Manager to join our growing fleet business at our location in Worcester, MA. As the bridge between Fleet owners, managers, and other associates, you will bring an outstanding service-first mindset that impacts others, ensures guest satisfaction, and places safety as a top priority for your team at Goodyear's Fleet Service Centers.

Responsibilities

As a hands-on, working Service Manager, you will gain experience in one of Goodyear Fleet Service Centers by making meaningful connections and delivering outstanding service. You will have the opportunity to turn the wrench, taking a vehicle from start to finish, including billing, point of sale software interaction, and documentation. You will be responsible for managing the Fleet Service Center by scheduling your team, service appointments, and organizing workflow to deliver quality work on time to the fleet.

Requirements

• Minimum 1 year of previous Automotive Service management experience
• Valid driver's license
• Must be at least 18 years of age
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• Previous automotive service sales experience
• Previous automotive service experience
• ASE Certification

Skills

• Perform line technician services, routine inspections/maintenance, system diagnostics, and problem-solving
• Brake repairs, fluid exchanges/flushes, preventative maintenance, and tire installation
• Document all work performed on the repair order
• Report any safety issues immediately to management
• Promote teamwork to deliver times and accurate guest care
• Maintain strict adherence to Company policy on vehicle care and operation
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Benefits

We offer a fun, fast-paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement, employee discounts, and paid vacations.

Pay and Schedule

Starting pay rate is $30.00 - $35.00/hr, with a $1.00 shift differential. The shift is from 9:00 PM to 7:00 AM.