Night Service Manager | Kitchen Exhaust Cleaning

About the role

At NELBUD, our Night Service Managers lead from the front, coaching teams, solving problems, and helping protect restaurants and commercial kitchens from fire hazards. For more than 40 years, NELBUD has been a trusted leader in commercial kitchen exhaust cleaning, fire protection, grease services, and facility maintenance.

Responsibilities

• Lead, coach, and develop Lead Technicians and their crews.
• Plan and coordinate nightly job assignments.
• Ensure projects are completed safely, efficiently, and on schedule.
• Conduct quality inspections before crews leave each job site.
• Ensure compliance with company safety policies and OSHA standards.
• Train and mentor employees to support professional growth.
• Maintain equipment, tools, and company vehicles.
• Review reports and documentation for accuracy.
• Resolve customer concerns professionally while representing NELBUD.

Requirements

• Previous leadership experience as a Supervisor, Lead, or Manager.
• Kitchen Exhaust Cleaning experience strongly preferred.
• High school diploma or GED.
• Strong leadership, communication, and problem-solving skills.
• Excellent organizational and time management abilities.
• Customer-focused mindset with a commitment to quality service.
• Basic computer proficiency, including Microsoft Office.
• Ability to maintain confidentiality and professionalism.

Qualifications

• Physical requirements: Work on ladders and rooftops, work in confined spaces around commercial kitchen exhaust systems, lift and carry equipment weighing up to 50 pounds, work in commercial kitchens around grease, heat, and cleaning chemicals, stand, bend, climb, kneel, and walk throughout the shift, work indoors and outdoors in varying weather conditions.
• Driving requirements: At least 20 years of age, valid driver's license, minimum of three years of driving experience, meet NELBUD's driving standards.

Skills

• Leadership skills.
• Communication skills.
• Problem-solving skills.
• Organizational and time management skills.
• Customer service skills.
• Computer proficiency.

Benefits

• Competitive Pay.
• Career Advancement Opportunities.
• Paid Training & Ongoing Development.
• Generous Paid Time Off & Paid Holidays.
• Medical, Dental, Vision, Life & Disability Insurance.
• 401(k).
• Pay On Demand Benefit.
• Company Vehicle for Qualified Drivers.
• Employee Assistance Program.

Pay

Competitive Pay.

Schedule

This position works overnight shifts, with start times typically ranging between 6:00 PM and midnight, depending on customer schedules.