Night Security Officer

About the role

You’ll be part of a vibrant, modern community of over 470 homes set around beautifully landscaped gardens and green spaces. The environment blends calm, car-free courtyards with active amenities including an on-site gym and nursery, creating a welcoming place for professionals, families and long-term residents. With Stratford and Maryland stations a short walk away, you’ll work at the heart of exceptional transport connections spanning the Elizabeth line, Central and Jubilee lines and the DLR—keeping evenings varied and the night shift engaging.

Responsibilities

• Be the reassuring presence across the development overnight, overseeing access control, patrolling common areas and responding swiftly to incidents or resident requests.
• Manage the front desk with a warm, professional approach, keep concise records, and liaise with daytime teams to ensure seamless handovers.
• Ensure residents consistently feel safe, welcome and well-informed throughout the night.
• Handle all incidents calmly, document them accurately and escalate appropriately.
• Complete regular patrols on schedule, identifying and resolving risks proactively.
• Maintain reception and common areas immaculate, secure and guest‑ready by morning.
• Provide clear, timely handovers so the day team is fully briefed on overnight activity.
• Manage access systems, keys and deliveries precisely with zero losses.
• Conduct scheduled internal and external patrols, addressing any safety concerns.
• Monitor CCTV and access control systems, and manage keys and contractor access.
• Greet residents and guests, assist with queries and support concierge tasks.
• Respond to alarms and incidents, coordinating with emergency services when required.
• Maintain accurate logs, reports and handovers for the daytime management team.
• Check plant rooms and communal areas to ensure compliance and readiness.

Requirements

• Previous night security or concierge experience in residential or hospitality settings.
• Familiarity with CCTV, access control and incident reporting systems.
• Experience in customer‑facing roles where service and discretion are key.
• Background in building patrols, health and safety checks or facilities support.
• Confidence handling emergencies and coordinating with external services.

Skills

• Calm, confident presence with clear communication to diverse residents.
• Pride in detail, following procedures precisely and documenting thoroughly.
• Proactive, solutions‑focused and comfortable making sound decisions at night.
• Value teamwork and handover excellence, ensuring continuity across shifts.
• Balance warmth and professionalism, representing the development at all times.

Benefits

• 16 days holiday plus bank holidays
• Enrolment into the Rendall & Rittner pension scheme
• Employee assistance programme supporting family, health, money and work
• Employee referral scheme
• Team uniform* (subject to development)
• Fully funded training and development opportunities
• Access to discounts across travel, retail, fitness and entertainment

Pay

Salary: £26,000 per annum.

Schedule

Shift pattern: 4 days on, 4 days off, 1900–0700.