Night House Attendant

About the role

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

Responsibilities

• Maintain cleanliness, sanitation, and organization of back-of-house operational areas throughout overnight shifts
• Respond promptly to guest and colleague requests in a professional and friendly manner.
• Clean and maintain service corridors, employee hallways, stewarding spaces, kitchens, storage rooms, loading dock areas, locker rooms, offices, and operational workspaces
• Sweep, mop, vacuum, sanitize, and remove debris from designated operational areas according to departmental cleaning schedules
• Remove trash, recycling, linens, and operational waste from back-of-house areas in accordance with hotel sanitation procedures
• Ensure floors, drains, mats, and workspaces remain clean, dry, organized, and free of hazards at all times
• Restock operational supplies, sanitation products, paper products, and housekeeping support items as assigned
• Assist with overnight setup, breakdown, and cleaning support for banquet functions, restaurants, bars, rooftop outlets, and special events as operationally required
• Support overnight stewarding, housekeeping, engineering, and food & beverage operations with cleaning and operational assistance as assigned
• Maintain cleanliness and organization of employee break rooms, locker rooms, and administrative support areas
• Safely handle cleaning chemicals, sanitation supplies, carts, and cleaning equipment in accordance with SDS guidelines and hotel safety standards
• Report maintenance concerns, sanitation issues, safety hazards, or operational deficiencies promptly to leadership
• Follow all workplace safety procedures, sanitation standards, and hotel operational policies at all times
• Maintain professionalism, reliability, and operational efficiency throughout overnight operations
• Uphold luxury hospitality standards through attention to detail, teamwork, and cleanliness excellence
• Perform additional overnight operational support duties as assigned

Qualifications

• Previous housekeeping, janitorial, or hotel experience is considered an asset.
• Physical ability to lift, push, pull, and carry items as required throughout the shift.
• Flexible availability including weekends, holidays, and evening shifts.
• Ability to work both independently and collaboratively within a team environment.
• Passion for hospitality and creating exceptional guest experiences.

Skills

• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to work efficiently in a fast-paced environment.