Night Auditor-Part-time

About the role

The Renaissance Minneapolis Bloomington Hotel is seeking a creative, skilled, guest-focused part-time Night Auditor to join its team of fun-spirited colleagues. Some of our features include a full-service, modern American Restaurant concept featuring creatively crafted interpretations of Food and Beverage with a Minnesota twist. Other amenities include our indoor heated junior Olympic-sized pool, whirlpool, and 24-hour fitness center. SPIRE Hospitality is a management company that creates memorable guest experiences and delivers best-in-class service at our hotels and resorts nationwide.

Responsibilities

• Deliver unparalleled service, courtesy, and care to our guests by responding promptly and effectively to guest questions and requests.
• Demonstrate exceptional attention to detail in preparing daily Food & Beverage revenue reports, and in creating and balancing PMS reports for revenue and settlement accounts.
• Make corrections and adjustments via the PMS and handle all computer problems that might occur throughout the shift.
• Enter revenue, expenses, and allowances into the computer system to generate daily reports, including the Guest Ledger Summary and the Daily Restaurant Summary.
• Efficiently conduct check-ins, check-outs, and promptly answer phone calls with professionalism and courtesy.
• Resolve guest concerns with attentive service recovery.

Qualifications

• A high school diploma or its equivalent.
• One year of Front Desk experience in hotels preferred.
• One year of experience working in customer service or a guest-facing role is required.
• Full understanding and comfort working on a computer with MS Suite, Outlook, Word, and Excel.
• Previous experience with hotel FSPMS systems is a plus.

Benefits

SPIRE Hospitality offers a comprehensive Part-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS, get paid before payday, dental, vision, pet discount program, 401K, life, critical accident or illness, short—and long-term disability, wellness programs, excellent hotel discounts, and much more.

Pay

The pay range is $20.00 to $22.00 based on experience!

Schedule

Night Auditor positions are part-time and flexible, accommodating various schedules to fit the needs of the candidate and the hotel.