Night Auditor/Overnight Valet

Awarded Benefits

• Eligible for tips and porterage
• Complementary RTD EcoPass
• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Pay

USD $21.00 - USD $22.00 /Hr.

Schedule

Dual coded position with a schedule of 2 night audit shifts and 3 overnight valet.

About the Role

Work where you belong. Be a part of history and stay for the story. The Oxford Hotel has been a part of the city since the beginning, and always will be. We are loaded with benefits, a team-centric culture, and opportunities to grow your career.

Responsibilities

• Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations
• Audit, balance, post and report on the front desk
• Audit, balance and prepare, verify and report on Room information
• Prepare and input statistics and income journal sheets for preparation of daily reports
• Balance and close all bank ticket codes, daily
• Run night audit final after insuring all revenues are in balance nightly
• Greet and complete established check-in procedures for arriving guests
• Facilitate guest departure (check-out)
• Maintain good customer relations
• Operate the PBX equipment
• Meet and greet all guests in all forms of transportation arriving at the hotel
• Assist guests with retrieving their luggage from vehicles
• Note existing vehicle damage on key tags
• Escort guests and luggage into the lobby for registration
• Explain valet parking procedures and fees
• Give proper directions to registration area for check-in
• Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto
• Drive vehicles in a safe and efficient manner
• Give general directions and information
• Open vehicle doors to assist guests
• Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities
• Greets and assists guests by helping unload luggage from vehicle and transporting to their room

Requirements

• High school education or equivalent experience
• Accounting background preferred, but not required
• Ability to operate personal computer, cash register and calculator
• Ability to compile facts and figures
• Telephone and guest relations etiquette and skills
• Moderate hearing required to communicate with guests
• Excellent vision required for viewing of CRT screen
• Excellent speech communication skills required to communicate with guests over the telephone
• Excellent comprehension and literacy required for reading daily reports, numbers, etc.
• Must have general knowledge of basic customer service skills and be fluent in oral and written English
• Must have knowledge of local establishments, businesses and the surrounding community in general
• Must be able to drive automatic and manual vehicles
• Must have a valid driver’s license for at least 2 years
• Must have a driving record that meets the needs of our insurance carrier

Physical Demands

• 90% of shift is standing
• Bending/kneeling - repeated bending and kneeling required while filing
• Mobility - must be able to reach all areas of hotel to assist clients
• Prolonged standing
• Must be able to see objects and people up close and at a distance
• Must be able to grasp handles, carry bundles and lift packages
• Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting.