Night Auditor | Lewisburg Fairfield Inn & Suites
Responsibilities
- Attend to the needs of guests
- Balance the revenue and expense transactions that occurred during the day
- Perform all the functions of the front desk staff during the audit shift
- Possess good communications and guest service skills
- Able to take appropriate action to meet and exceed guest expectations
- Available to work a flexible schedule, including weekends, holidays, and overnight hours
- Handle guest complaints ensuring guest satisfaction
- Process all check-ins and check-outs according to established hotel requirements
- Adhere to payment, cash handling and credit policies/procedures
- Generate, print, and distribute daily reports to designated departments/personnel
- Other duties as assigned
- High school graduate or equivalent
- Minimum one year customer service experience; previous hotel experience preferred
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
- Computer experience preferred
- Bilingual English/Spanish a plus
- Knowledge of local activities and attractions appropriate for clientele
Qualifications
About Us
Shaner Hotel Group is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
About The Team
Shaner Hotels has an amazing opportunity to join our team at our Lewisburg Fairfield Inn, located in Lewisburg, PA near Bucknell University. Conveniently located off Route 15 and Interstate 80, guests will enjoy our proximity to many local attractions.