Jobs · Management · Nebraska

Night Auditor- Full Time

Marcus Hotels & Resorts · Lincoln, NE · 3 wk ago
On-siteManagementFull-time

About the role

Create memorable experiences for our guests as a Night Auditor at the Lincoln Marriott Cornhusker Hotel. We only hire those who are at the top of their game and specialize in the details! Guests tell us they love to visit our property as a place to connect, celebrate and be inspired! Our teams deliver magic day in and day out. Come be a part of history at this Nebraska landmark. Part of Milwaukee‑based Marcus Hotels & Resorts, the Lincoln Marriott Cornhusker Hotel in downtown Lincoln has served Nebraska’s capital city for nearly 90 years and has evolved as the benchmark for hospitality.

Responsibilities

  • Greet and welcome guests, check guests in and out, respond to guest requests and needs and answer any questions, providing accurate and appropriate information to guests and customers.
  • Prepare daily restaurant revenue report data by auditing Micros tapes/journals to break down revenue, covers, and server fees, tips paid out and settlements by tape and cashier.
  • Run audit reports/journals from the Front office mainframe, the Micros computer, and the Credit Card system.
  • Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
  • Input on the PC revenue/expenses/allowances to generate the daily reports such as the Guest Ledger summary and Daily restaurant summary.
  • Balance all revenue and settlement accounts nightly, maintain files and reset the system for next‑day operations.
  • Perform other duties and responsibilities asked by the Front Office Manager and Night Manager based upon department needs.
  • Promptly answer the telephone in a professional and clear manner.
  • Input all information into computers to communicate guest requests and complaints.
  • Follow all Marcus Hotels and Resorts policies and procedures, Marriott Standards, and Information Protection procedures.
  • Attend all scheduled mandatory Guest Services Department meetings, trainings and hotel meetings.

Requirements

  • High school diploma or equivalent required; prior hospitality experience preferred.
  • Ability to balance work daily totals.
  • Must be able to work a varied schedule to include weekends, holidays and the ability to work under pressure.

Skills

  • Basic mathematical skills and ability to operate a 1

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