Night Auditor
Crescent Hotels & Resorts · Huntsville, AL · 4 wk ago
On-siteManagementFull-time
Essential Job Functions
- Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
- Run audit reports/journals from the front office system, Point of Service and the computer.
- Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
- Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
- Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
Required Skills And Abilities
- Must have the ability to communicate in English.
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Can communicate well with guests.
- Willing to “pitch-in” and help co-workers with their job duties and be a team player.
- Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
- Able to effectively deal with guest and employee concerns in a friendly and positive manner.
- Able to access and accurately input information using a moderately complex computer system.
Performance Standards
- Customer Satisfaction: Positive interaction with Crescent staff is crucial for a positive guest experience. Professionalism, courtesy, and respect towards guests and associates are essential.
- Work Habits: Adherence to hotel standards for work procedures, dress, grooming, punctuality, and attendance. Adaptability to changes, willingness to learn new skills, and problem-solving abilities are important.
- Safety & Security: Adherence to hotel security policies and procedures, including key controls, lifting heavy objects, using chemicals, and reporting safety hazards and concerns.