Night Auditor and Hotel Operations

Job Category: Finance & Accounting
Location: 30 Old Ridgebury Rd, Danbury, Connecticut, United States, 06810
Schedule: Full Time

About the role

Complete end-of-day activities including posting charges to accounts, running night audit backup, and rolling the date. Process all payment types such as room charges, cash, checks, debit, or credit. Operate the front desk during overnight shifts with availability for weekends and holidays preferred.

Responsibilities

• Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
• Print contingency lists to maintain a record of all guests in case of emergency.
• Sell rooms/accommodations to guests without reservations based on availability.
• Operate telephone switchboard station, process requests for wake-up calls, and advise guests of any messages.
• Complete the Room Rate Variance Report.
• Process all guest check-ins and assign rooms.
• Activate or reissue room keys using an electronic key machine.
• Count bank at the end of shift and secure it.
• Balance and drop receipts according to Accounting specifications.
• Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.
• Report accidents, injuries, and unsafe work conditions to manager.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Requirements

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, or walk for an extended period of time or for an entire work shift.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year of related work experience.
• Supervisory Experience: No supervisory experience required.
• License or Certification: None.