Night Audit Supervisor
About the role
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a night audit supervisor you will oversee the Night Audit function and reconciles the hotel's revenue while ensuring the figures balence. At the Indianapolis Marriott Downtown, we pride ourselves on delivering exceptional service in the heart of the city. With over 600 guest rooms, dynamic meeting spaces, and multiple dining experiences, we are one of the premier hotels in Indianapolis and a leader in hospitality. Our dedication to excellence was recognized when we were awarded Hotel of the Year in 2024, a testament to our outstanding team, commitment to guest satisfaction, and culture of continuous growth.
Responsibilities
- Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations.
- Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance.
- Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates.
- Prepare and distribute critical financial reports, including gross revenue and over/short reports, and ensure all revenue figures balance.
- Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team.
- Handle guest