Night Audit Supervisor

About the role

General Hotels Corporation is hiring a Full-Time Night Audit Supervisor to join our team at Crowne Plaza Union Station in downtown Indianapolis. You'll be the steady, trusted presence that keeps our hotel running after dark, combining the warm hospitality of a front desk pro with the sharp focus of a behind-the-scenes accountant. As a Night Audit Supervisor, you will serve as a key overnight team member by assisting guests, balancing daily revenue and reports, and helping maintain smooth hotel operations during overnight hours.

Responsibilities

• Complete and transmit nightly accounting reports and supporting documentation
• Audit and balance room revenue, food and beverage revenue, cashier reports, and guest accounts
• Provide exceptional guest service and assist with guest requests as needed
• Serve as the hotel system liaison during overnight hours
• Assist with booking reservations and answering hotel phone calls
• Help create a welcoming, safe, and professional environment for guests overnight

Requirements

• Previous customer service experience (required)
• Previous hotel or similar experience (preferred)
• Strong communication and interpersonal skills
• Professional, positive, and hospitality-focused attitude
• Strong phone and computer skills
• Ability to read and speak English
• Previous cash handling experience (preferred)

Schedule

• Monday and Tuesday night availability (required)
• Ability to work overnight shifts on a full-time basis

Benefits

• Medical, Dental, and Vision Insurance Options
• Company-Paid Life Insurance
• Company-Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with Company Match
• Earned Wage Access ('On-Demand Pay')
• Hotel Room Discounts
• Employee Assistance Program
• Perks through Benefit Hub
• Generous Paid Time Off Package