Night Audit Manager

About The Role

Recess Hotel & Club is seeking an experienced, service-driven Night Manager to oversee hotel operations during evening and overnight hours. As the senior leader on property after hours, the Night Manager plays a critical role in ensuring a seamless guest experience, supporting team members across departments, maintaining operational standards, and responding confidently to guest and property needs. This individual is a highly visible leader who thrives in a fast-paced hospitality environment and demonstrates sound judgment, professionalism, and a strong commitment to service excellence.

What You'll Do

• Serve as the manager on duty during evening and overnight hours, overseeing hotel operations and ensuring exceptional guest experiences
• Support Front Office, Housekeeping, Engineering, Security, and other operational departments as needed throughout the shift
• Respond promptly and professionally to guest concerns, service recovery opportunities, and emergency situations
• Ensure compliance with hotel policies, procedures, safety standards, and brand expectations
• Conduct regular property walkthroughs to identify operational, maintenance, cleanliness, or safety concerns
• Partner with overnight teams to ensure a smooth transition between shifts and maintain operational continuity
• Aid with VIP arrivals, special requests, club member needs, and other elevated guest experiences
• Review daily reports, occupancy information, arrivals, departures, and operational updates to maintain awareness of property activity
• Maintain oversight of overnight staffing levels and provide leadership, coaching, and support to team members on duty
• Cover emergency response procedures and serve as a key decision-maker during after-hours incidents
• Complete shift reports and communicate relevant operational updates to department leaders and executive leadership
• Foster a culture of hospitality, accountability, professionalism, and teamwork across all departments

Qualifications

• Previous hotel leadership experience, preferably in Front Office, Rooms Operations, or Hotel Operations
• Previous night audit experience
• Strong knowledge of hotel operations and guest service standards
• Excellent communication, conflict resolution, and decision-making skills
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Proficiency with hotel property management systems and operational reporting
• Flexibility to work evenings, weekends, holidays, and overnight shifts as required