Night Audit

Key Responsibilities Provide exceptional guest service through warm welcomes, efficient check-ins/check-outs, and personalized attentionAudit and balance hotel accounts including room revenue, direct bills, credit cards, and incidentalsPrepare daily financial reports and ensure all postings are accurate and compliantAct as Manager on Duty, responding to guest requests, incidents, or emergencies with professionalismCommunicate effectively with other departments to resolve issues and ensure a smooth handoff to morning teamsMaintain lobby cleanliness, security protocols, and a professional front desk atmosphereRespond to guest inquiries about the hotel, local attractions, dining, and transportationUtilize Hilton’s OnQ reservation system and PEP platform to manage bookings and ensure data integrityEnsure guest privacy and hotel confidentiality policies are always upheldProven track record of reliability and ability to work independently overnightPrevious hotel front desk or night audit experience preferredExperience with Hilton systems (PEP and OnQ) strongly preferredStrong communication skills and a calm, solution-oriented demeanorProfessional appearance and conductAbility to perform basic math and reconcile financial records accuratelyAvailability to work weekends, holidays, and overnight shifts consistently Perks And Benefits Competitive pay and overnight shift differentialHilton Team Member travel discounts and perks available to employees and their familiesTeam-focused environment where your work truly matters At Titan AMG, our mission is transforming spaces into safe & welcoming places where people experience memorable hospitality to cherish the moments that matter. By living our values, we’re able to achieve this mission and provide memorable hospitality to our guests. Team Collaboration: Promote teamwork and open communication to solve problems, innovate together, and have fun.Human Sustainability & Responsibility: Commit to safety, environmentally friendly practices, compliance, and social responsibility, with an eye on profitability.Respect & Diversity: While performing professionally, embrace and celebrate the differences among team members, guests, tenants, and communities.Integrity and Transparency: Foster an environment of honesty and openness, both with team members and guests.Value a Customer-Centric Approach: Prioritize confidentiality, exceptional service, and ensure every guest & tenant feels valued and cared for.Empowerment & Growth: Encourage continuous learning and provide opportunities for professional development. Education Preferred Associates or better in Hospitality and Resort Management Skills Preferred ExcelCustomer ServiceCash Handling Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.