Night Audit
Parable Hospitality · Marina del Rey, CA · 2 wk ago
Accounting$20–$22/hrPart-time
About The Property Located along the waterfront in Marina del Rey, Jamaica Bay Inn, a Tapestry Collection by Hilton, is a boutique coastal retreat with island-inspired charm and beautiful views of Mother’s Beach and the marina. The newly refreshed hotel features 111 guest rooms and suites, a heated beachfront pool, Beachside Restaurant & Bar, beach cruisers, and opportunities for kayaking and paddleboarding. Just minutes from Venice Beach, Abbot Kinney Boulevard, and the best of Southern California’s coastal attractions, Jamaica Bay Inn offers a relaxed setting for both leisure stays and waterfront events. THE ROLE Responsibilities As a Night Auditor, you’ll keep the hotel running smoothly through the overnight hours while balancing front desk responsibilities with the important work of closing out the hotel’s daily financial activity. You’ll be a welcoming presence for late-night guests while ensuring accounts, cash, and hotel revenues are accurate and balanced. You will: Provide friendly, professional guest service throughout the overnight shiftWelcome arriving guests and complete check-in and check-out proceduresAnswer guest questions, address concerns, and provide knowledgeable information about the hotel and surrounding areaAccept and manage reservations by phone and in person, accurately communicating rates and hotel informationProcess guest accounts, charges, receipts, and other forms of payment with accuracyBalance and control cash and credit transactions in accordance with hotel proceduresComplete the nightly audit process and ensure hotel revenues are balanced before closing the dayReview and reconcile financial activity, identifying and addressing discrepancies as neededOperate the hotel phone system, assist with calls, and manage wake-up call requestsProcess and distribute guest mail, messages, and other communicationsMaintain accurate front desk logs and shift information to support clear communication with the day teamStay informed about hotel amenities, in-house activities, and local events to assist guestsMaintain a safe, secure, clean, and welcoming front desk environmentWork independently while knowing when to communicate issues or seek supportAssist other departments and team members as needed to support overnight hotel operations What Success Looks Like Success means the hotel is ready for a new day when your shift is complete. Guest accounts are accurate, the night audit is balanced, front desk information is organized, and important details are clearly communicated to the morning team. At the same time, overnight guests receive the same warm, professional hospitality they would expect at any other time of day. What We’re Looking For 2+ years of hotel front desk experience preferredKnowledge of hotel front desk operations and proceduresStrong customer service and communication skillsComfortable working independently and making sound decisions during the overnight shiftStrong attention to detail and accuracyBasic accounting and reconciliation skillsComfortable handling cash, credit transactions, and guest accountsBasic computer, typing, and cash register skillsAbility to prioritize and stay organized in a fast-paced environmentDependable, responsible, and comfortable working overnight hoursEnglish-speakingAbility to maintain a professional and welcoming presence with guests at all timesAbility to stand for extended periods and frequently walk, bend, stoop, reach, lift, and carry up to 20 lbs. What We Offer Medical, Dental & Vision Insurance401(k)Vacation & Sick LeaveTeam Member Travel Program: Hotel & Dining discounts Hilton Team Member Rates Opportunities to connect, give back, and build community through team events & volunteering. POSITION DETAILS Hourly Rate Range: $20.00 - $22.00 Part-Time