Night Audit

About the role

Your dedication and watchful nature help others sleep well at night. This individual loves to be up at night and being an integral part of setting up the property for the day ahead.

Responsibilities

• Provide excellent customer service to guests and keep the front desk orderly
• Reconcile all accounts
• Process invoices
• Balancing the accounts from day shift
• Managing front desk activity and handling guest check-ins and check-outs
• Ensure customer satisfaction by scheduling wake-up calls and other concierge activities according to guest preference
• Balance and audit accounts for accuracy
• Identify and resolve discrepancies
• Handle requests and complaints and direct them to other team members or departments accordingly
• Answer all internal and external calls and inquiries

Requirements

Prior experience highly preferred

Attention to detail

Ability to handle multiple requests simultaneously

Qualifications

Not specified

Skills

Not specified

Benefits

We are proud to offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits.

Pay

TBD

Schedule

TBD