Night Audit

What You’ll Do

• Perform accurate and timely end-of-day financial reconciliation, ensuring all guest accounts are balanced and aligned with hotel records
• Verify and post guest charges, payments, and adjustments with meticulous precision
• Handle guest inquiries related to billing, charges, folio details, providing clear explanations and exceptional guest services
• Generate and distribute relevant financial and operational reports to various departments including hotel management
• Conduct comprehensive audits of daily transactions, identifying and resolving any discrepancies, errors or potential issues
• Auxiliary responsibilities include assisting the Front Desk with check-ins, check-outs, and guest requests during the overnight hours
• Maintain a polished and professional appearance in adherence to our luxury brand standards

Qualifications

• At least 2+ years of experience in Night Audit or Accounting within luxury hospitality environment is preferred
• Experience with Opera PMS is preferred
• Strong numerical and analytical skills with a keen attention to detail
• Ability to work independently and efficiently during night shifts
• Knowledge of accounting principles and procedures is preferred
• Proficiency with property management systems
• Exceptional organization and communication skills
• Highly detail-oriented and customer service focused
• Ability to multitask and work under pressure
• Professional phone manner and teamwork mentality