Night Audit

About The Position

My Place Hotel - Location is seeking a dependable Night Auditor to manage overnight front desk operations while ensuring a safe, and welcoming environment for guests. This role combines guest service, overnight financial reconciliation, and property monitoring. The Night Auditor serves as the primary hotel contact during overnight hours and plays a key role in maintaining smooth hotel operations. This position is ideal for someone who is organized, detail-oriented, and comfortable working independently while providing excellent guest service.

Key Responsibilities

• Serve as the overnight front desk representative, assisting guests with late check-ins, early departures, reservations, and inquiries
• Accurately process guest folios, including room charges, taxes, My Store purchases, and pet fees in accordance with hotel policy
• Complete nightly audit procedures, including the Night Audit Checklist, cash handling records, call logs, and other required documentation
• Maintain and update the Front Desk Log, reviewing notes from previous shifts and recording overnight activity
• Provide guests with information about hotel amenities, room types, accessibility features, and local restaurants, shopping, and attractions
• Operate the telephone system, manage wake-up calls, document reservation confirmations and cancellations
• Perform laundry and light cleaning, including washing, drying, folding, and keeping front desk and lobby areas clean and stocked
• Conduct routine safety and security walkthroughs of the property, including floors, stairwells, exterior doors, and lighting, reporting any concerns
• Deliver items to guests
• Assist with additional operational tasks as required to support overnight hotel needs

Qualifications

• Positive, guest-focused attitude with a professional demeanor
• Strong attention to detail, especially when handling cash and financial records
• Ability to work independently and manage multiple responsibilities overnight
• Basic computer proficiency, including Microsoft Office and hotel systems
• Clear verbal and written communication skills
• Reliable attendance and consistent performance
• Previous hotel front desk or night audit experience is helpful but not required; training is provided.

Physical Requirements

• Ability to stand for extended periods
• Regular movement throughout the hotel, including stairs
• Ability to reach up and lift items when needed

Benefits

• Competitive hourly pay - $17-$19/hr
• Monthly bonus potential
• Shift Times are 11:00 PM to 7:00 AM
• Flexible overnight scheduling
• Bi-weekly Direct deposit
• Cross-training opportunities
• Growth and advancement potential within the hospitality industry