Night Audit

About the role

Magnolia Houston Hotel is seeking a Night Auditor to deliver friendly, efficient, and hospitable front‑desk service. The role includes providing smooth check‑in and check‑out experiences and running the night audit process through the property management system (PMS).

Responsibilities

• Provide exceptional guest service with a positive, clear speaking voice and attentive listening.
• Verify and swipe credit cards for authorization using electronic acceptance methods.
• Handle cash, make change, and balance an assigned house bank.
• Post charges to guest rooms and/or house accounts as needed.
• Retrieve messages, mail, and facsimiles for guests upon request.
• Research and perform the revenue audit function.
• Upon completion of the audit, input information into the general ledger system.
• File paid invoices in night audit packs.
• Research and respond to charge inquiries promptly.
• Send copies of guest folios via fax or mail in a timely manner.
• File registration cards in suite‑number order.
• Notify guests of incoming faxes using the computer’s message function.

Qualifications

• High school graduate.
• One year of accounting experience.
• Fluency in job‑related English, both verbal and non‑verbal.
• Ability to provide legible communication and directions.
• Capability to perform basic mathematical calculations (addition, subtraction, multiplication, division).