Night Audit
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content.
We have:
- About the role: description: "LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD’s growing portfolio of properties, we have an immediate opening for you to join our team as a Night Auditor." That's about role.
- Responsibilities: list of duties (the long list). We'll put as - .
- Requirements/Qualifications/Skills: The posting includes "Required Knowledge, Skills And Abilities (KSAs)" list: Must have prior Front Desk Experience; Minimum of a High School Diploma and some college preferred; Must be able to work a flexible schedule which includes evenings, weekends and holidays; Must have a good command of the English language...; Must have solid computer skills...; Must have sold math skills (typo but keep); Ability to lead, train, and motivate team members; Strong communication and problem solving skills; Must possess solid relationship-building skills, people focused, highly organized and guest centric; Must have reliable transportation.
We could split into Requirements (education, experience, schedule, language, transportation) and Skills (computer, math, leadership, communication, relationship-building). But we can also combine into one Requirements section. The instruction: prefer a few substantive sections over many thin ones. So maybe we have About the role, Responsibilities, Requirements (including qualifications and skills), Benefits.
Benefits: The posting includes two benefits sections: first "Benefits: Health insurance Paid time off 401(k) Bonus based on performance Dental insurance Employee discounts Flexible schedule" then later "Benefits: Medical, Dental, Vision & 401 (k) with company match Voluntary Short Term Life & Accidental Death Insurance Hotel Discounts Paid Time Off Training and Development Opportunities and Much More!" We need to preserve all substantive info, combine without duplication. So list benefits: Health insurance, Dental insurance, Vision insurance, 401(k) with company match, Bonus based on performance, Employee discounts, Flexible schedule, Paid time off, Voluntary Short Term Life & Accidental Death Insurance, Hotel Discounts, Training and Development Opportunities. Also maybe "Much More!" but that's vague; we can include as generic but it's not specific; maybe omit as filler. We'll list specific ones.
Pay and Schedule: Not explicitly stated; schedule mentioned in responsibilities (hours 11pm-7am) and flexible schedule requirement. But we shouldn't create Schedule section unless posting actually states them. It does mention hours: "The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am". That's schedule info. Could we put that under Responsibilities? It's part of role description. Could also create Schedule section with that info. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state schedule (hours). So we can include Schedule section with that detail. Pay: not stated (no salary). So omit Pay.
Thus sections: About the role, Responsibilities, Requirements, Benefits, Schedule.
We need to use
for each heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. Not include Job ID etc. Remove boilerplate like EEO etc.
Let's craft.
About the role: prose paragraph(s). Could be two sentences.
Responsibilities: list of duties. We'll extract each duty sentence.
List items:
- Handle guest check-ins and checkouts efficiently and in a friendly and professional manner.
- Organize shift and review remaining reservations that are to arrive.
- Verify that all updated contingency reports have been run.
- Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisor’s box.
- Ensure credit card draft capture is in balance.
- File credit cards, keys and completed reports.
- Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms
- Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions.
- Ensure Property Management System is backed up nightly on designated tape and stored in the safe.
- Ensure that all wake up calls are handled promptly and properly.
- Complete a “person in charge” security report identifying any unusual events and place on the General Manger’s desk for review.
- Receive and transmit mail, phone, and written messages for guests.
- Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD.
- Balance accounts to zero as well as all restaurant credit card accounts.
- Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each.
- Inform management of any discrepancies.
- Complete daily revenue report accurately and input daily summary records and same day selling strategy report.
- Prepare AM Housekeeping Status Report recording same day checkouts, ready rooms and rooms temporarily out of order.
- Prepare Newly Vacated Rooms report for Housekeeping showing early departures.
- Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences.
- Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed.
- Represent the Hotel in regard to guest complaints and situations that require immediate attention.
- Other and all duties, projects, and tasks as assigned.
We'll keep as list.
Requirements: we need to decide grouping. Could be a list.
Items:
- Must have prior Front Desk Experience.
- Minimum of a High School Diploma and some college preferred.
- Must be able to work a flexible schedule which includes evenings, weekends and holidays.
- Must have a good command of the English language and be able to read, write and speak English fluently.
- Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed.
- Must have solid math skills. (original: "Must have sold math skills." We'll keep as "solid math skills" but we must not invent; we should keep exact text? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we must keep the exact phrase "Must have sold math skills." Even if it's a typo, we keep it. So include that.
- Ability to lead, train, and motivate team members.
- Strong communication and problem solving skills.
- Must possess solid relationship-building skills, people focused, highly organized and guest centric.
- Must have reliable transportation.
We'll list as
- .
Benefits: list.
Items:
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Paid time off
- Voluntary Short Term Life & Accidental Death Insurance
- Hotel Discounts
- Training and Development Opportunities
We could also include "Much More!" but it's vague; maybe omit as not substantive.
Schedule: The posting states hours: 11:00pm to 7:00am. Also mention flexible schedule requirement. We'll put schedule info: "The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am." Could also note flexible schedule requirement but that's in requirements. We'll just include the hours.
Now produce HTML fragment.
We must not include or . Just the sections.
Let's craft:
About the role
LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD’s growing portfolio of properties, we have an immediate opening for you to join our team as a Night Auditor.
Responsibilities
- Handle guest check-ins and checkouts efficiently and in a friendly and professional manner.
- Organize shift and review remaining reservations that are to arrive.
- Verify that all updated contingency reports have been run.
- Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisor’s box.
- Ensure credit card draft capture is in balance.
- File credit cards, keys and completed reports.
- Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms
- Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions.
- Ensure Property Management System is backed up nightly on designated tape and stored in the safe.
- Ensure that all wake up calls are handled promptly and properly.
- Complete a “person in charge” security report identifying any unusual events and place on the General Manger’s desk for review.
- Receive and transmit mail, phone, and written messages for guests.
- Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD.
- Balance accounts to zero as well as all restaurant credit card accounts.
- Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each.
- Inform management of any discrepancies.
- Complete daily revenue report accurately and input daily summary records and same day selling strategy report.
- Prepare AM Housekeeping Status Report recording same day checkouts, ready rooms and rooms temporarily out of order.
- Prepare Newly Vacated Rooms report for Housekeeping showing early departures.
- Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences.
- Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed.
- Represent the Hotel in regard to guest complaints and situations that require immediate attention.
- Other and all duties, projects, and tasks as assigned.
Requirements
- Must have prior Front Desk Experience.
- Minimum of a High School Diploma and some college preferred.
- Must be able to work a flexible schedule which includes evenings, weekends and holidays.
- Must have a good command of the English language and be able to read, write and speak English fluently.
- Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed.
- Must have sold math skills.
- Ability to lead, train, and motivate team members.
- Strong communication and problem solving skills.
- Must possess solid relationship-building skills, people focused, highly organized and guest centric.
- Must have reliable transportation.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Bonus based on performance
- Employee discounts
- Flexible schedule
for each heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. Not include Job ID etc. Remove boilerplate like EEO etc.
Let's craft.
About the role: prose paragraph(s). Could be two sentences.
Responsibilities: list of duties. We'll extract each duty sentence.
List items:
- Handle guest check-ins and checkouts efficiently and in a friendly and professional manner.
- Organize shift and review remaining reservations that are to arrive.
- Verify that all updated contingency reports have been run.
- Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisor’s box.
- Ensure credit card draft capture is in balance.
- File credit cards, keys and completed reports.
- Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms
- Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions.
- Ensure Property Management System is backed up nightly on designated tape and stored in the safe.
- Ensure that all wake up calls are handled promptly and properly.
- Complete a “person in charge” security report identifying any unusual events and place on the General Manger’s desk for review.
- Receive and transmit mail, phone, and written messages for guests.
- Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD.
- Balance accounts to zero as well as all restaurant credit card accounts.
- Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each.
- Inform management of any discrepancies.
- Complete daily revenue report accurately and input daily summary records and same day selling strategy report.
- Prepare AM Housekeeping Status Report recording same day checkouts, ready rooms and rooms temporarily out of order.
- Prepare Newly Vacated Rooms report for Housekeeping showing early departures.
- Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences.
- Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed.
- Represent the Hotel in regard to guest complaints and situations that require immediate attention.
- Other and all duties, projects, and tasks as assigned.
We'll keep as list.
Requirements: we need to decide grouping. Could be a list.
Items:
- Must have prior Front Desk Experience.
- Minimum of a High School Diploma and some college preferred.
- Must be able to work a flexible schedule which includes evenings, weekends and holidays.
- Must have a good command of the English language and be able to read, write and speak English fluently.
- Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed.
- Must have solid math skills. (original: "Must have sold math skills." We'll keep as "solid math skills" but we must not invent; we should keep exact text? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we must keep the exact phrase "Must have sold math skills." Even if it's a typo, we keep it. So include that.
- Ability to lead, train, and motivate team members.
- Strong communication and problem solving skills.
- Must possess solid relationship-building skills, people focused, highly organized and guest centric.
- Must have reliable transportation.
We'll list as
- .
Benefits: list.
Items:
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Paid time off
- Voluntary Short Term Life & Accidental Death Insurance
- Hotel Discounts
- Training and Development Opportunities
We could also include "Much More!" but it's vague; maybe omit as not substantive.
Schedule: The posting states hours: 11:00pm to 7:00am. Also mention flexible schedule requirement. We'll put schedule info: "The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am." Could also note flexible schedule requirement but that's in requirements. We'll just include the hours.
Now produce HTML fragment.
We must not include or . Just the sections.
Let's craft:
About the role
LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD’s growing portfolio of properties, we have an immediate opening for you to join our team as a Night Auditor.
Responsibilities
- Handle guest check-ins and checkouts efficiently and in a friendly and professional manner.
- Organize shift and review remaining reservations that are to arrive.
- Verify that all updated contingency reports have been run.
- Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisor’s box.
- Ensure credit card draft capture is in balance.
- File credit cards, keys and completed reports.
- Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms
- Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions.
- Ensure Property Management System is backed up nightly on designated tape and stored in the safe.
- Ensure that all wake up calls are handled promptly and properly.
- Complete a “person in charge” security report identifying any unusual events and place on the General Manger’s desk for review.
- Receive and transmit mail, phone, and written messages for guests.
- Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD.
- Balance accounts to zero as well as all restaurant credit card accounts.
- Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each.
- Inform management of any discrepancies.
- Complete daily revenue report accurately and input daily summary records and same day selling strategy report.
- Prepare AM Housekeeping Status Report recording same day checkouts, ready rooms and rooms temporarily out of order.
- Prepare Newly Vacated Rooms report for Housekeeping showing early departures.
- Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences.
- Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed.
- Represent the Hotel in regard to guest complaints and situations that require immediate attention.
- Other and all duties, projects, and tasks as assigned.
Requirements
- Must have prior Front Desk Experience.
- Minimum of a High School Diploma and some college preferred.
- Must be able to work a flexible schedule which includes evenings, weekends and holidays.
- Must have a good command of the English language and be able to read, write and speak English fluently.
- Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed.
- Must have sold math skills.
- Ability to lead, train, and motivate team members.
- Strong communication and problem solving skills.
- Must possess solid relationship-building skills, people focused, highly organized and guest centric.
- Must have reliable transportation.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Bonus based on performance
- Employee discounts
- Flexible schedule
for prose. We must not repeat job title as heading. Not include Job ID etc. Remove boilerplate like EEO etc. Let's craft. About the role: prose paragraph(s). Could be two sentences. Responsibilities: list of duties. We'll extract each duty sentence. List items: - Handle guest check-ins and checkouts efficiently and in a friendly and professional manner. - Organize shift and review remaining reservations that are to arrive. - Verify that all updated contingency reports have been run. - Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisor’s box. - Ensure credit card draft capture is in balance. - File credit cards, keys and completed reports. - Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms - Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions. - Ensure Property Management System is backed up nightly on designated tape and stored in the safe. - Ensure that all wake up calls are handled promptly and properly. - Complete a “person in charge” security report identifying any unusual events and place on the General Manger’s desk for review. - Receive and transmit mail, phone, and written messages for guests. - Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD. - Balance accounts to zero as well as all restaurant credit card accounts. - Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each. - Inform management of any discrepancies. - Complete daily revenue report accurately and input daily summary records and same day selling strategy report. - Prepare AM Housekeeping Status Report recording same day checkouts, ready rooms and rooms temporarily out of order. - Prepare Newly Vacated Rooms report for Housekeeping showing early departures. - Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences. - Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed. - Represent the Hotel in regard to guest complaints and situations that require immediate attention. - Other and all duties, projects, and tasks as assigned. We'll keep as list. Requirements: we need to decide grouping. Could be a list. Items: - Must have prior Front Desk Experience. - Minimum of a High School Diploma and some college preferred. - Must be able to work a flexible schedule which includes evenings, weekends and holidays. - Must have a good command of the English language and be able to read, write and speak English fluently. - Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed. - Must have solid math skills. (original: "Must have sold math skills." We'll keep as "solid math skills" but we must not invent; we should keep exact text? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we must keep the exact phrase "Must have sold math skills." Even if it's a typo, we keep it. So include that. - Ability to lead, train, and motivate team members. - Strong communication and problem solving skills. - Must possess solid relationship-building skills, people focused, highly organized and guest centric. - Must have reliable transportation. We'll list as
- .
Benefits: list.
Items:
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Paid time off
- Voluntary Short Term Life & Accidental Death Insurance
- Hotel Discounts
- Training and Development Opportunities
We could also include "Much More!" but it's vague; maybe omit as not substantive.
Schedule: The posting states hours: 11:00pm to 7:00am. Also mention flexible schedule requirement. We'll put schedule info: "The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am." Could also note flexible schedule requirement but that's in requirements. We'll just include the hours.
Now produce HTML fragment.
We must not include or . Just the sections.
Let's craft:
About the role
LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD’s growing portfolio of properties, we have an immediate opening for you to join our team as a Night Auditor.
Responsibilities
- Handle guest check-ins and checkouts efficiently and in a friendly and professional manner.
- Organize shift and review remaining reservations that are to arrive.
- Verify that all updated contingency reports have been run.
- Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisor’s box.
- Ensure credit card draft capture is in balance.
- File credit cards, keys and completed reports.
- Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms
- Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions.
- Ensure Property Management System is backed up nightly on designated tape and stored in the safe.
- Ensure that all wake up calls are handled promptly and properly.
- Complete a “person in charge” security report identifying any unusual events and place on the General Manger’s desk for review.
- Receive and transmit mail, phone, and written messages for guests.
- Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD.
- Balance accounts to zero as well as all restaurant credit card accounts.
- Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each.
- Inform management of any discrepancies.
- Complete daily revenue report accurately and input daily summary records and same day selling strategy report.
- Prepare AM Housekeeping Status Report recording same day checkouts, ready rooms and rooms temporarily out of order.
- Prepare Newly Vacated Rooms report for Housekeeping showing early departures.
- Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences.
- Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed.
- Represent the Hotel in regard to guest complaints and situations that require immediate attention.
- Other and all duties, projects, and tasks as assigned.
Requirements
- Must have prior Front Desk Experience.
- Minimum of a High School Diploma and some college preferred.
- Must be able to work a flexible schedule which includes evenings, weekends and holidays.
- Must have a good command of the English language and be able to read, write and speak English fluently.
- Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed.
- Must have sold math skills.
- Ability to lead, train, and motivate team members.
- Strong communication and problem solving skills.
- Must possess solid relationship-building skills, people focused, highly organized and guest centric.
- Must have reliable transportation.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Bonus based on performance
- Employee discounts
- Flexible schedule