Night Audit

About the role

Lone Mountain Ranch is a historic guest ranch located in Big Sky, Montana, offering a blend of authentic hospitality, rich history, luxury, and outdoor adventure.

Responsibilities

• Welcome and assist guests during overnight hours.
• Complete the nightly audit by reconciling daily transactions and preparing financial reports.
• Conduct routine property checks to ensure a safe, secure, and welcoming environment.
• Support overnight guest transportation and early morning departures as needed.
• Prepare and deliver morning coffee service to guest cabins.
• Respond calmly and professionally to guest requests, emergencies, and unexpected situations.
• Communicate important guest, maintenance, and operational updates to the daytime team.
• Perform light cleaning and organization of public spaces to prepare for the next day's operations.
• Work closely with Front Desk, Transportation, Housekeeping, and other departments to ensure a seamless guest experience.

Requirements

• Valid driver's license with a safe driving record.
• Ability to safely drive in all weather and road conditions.
• Strong customer service and communication skills.
• Excellent attention to detail and organizational skills.
• Basic computer skills and the ability to learn hotel management software.
• Ability to work independently with minimal supervision.
• Comfortable working overnight, weekends, and holidays.
• Ability to walk the Ranch throughout overnight shifts, including in varying weather conditions.
• Wildlife awareness and the ability to work safely in bear country.

Qualifications

• Previous Night Audit or Front Desk experience is preferred but not required.
• Experience in hospitality, hotels, resorts, or guest services is preferred but not required.
• Experience handling cash, balancing transactions, or preparing financial reports is preferred but not required.
• Familiarity with property management systems is preferred but not required.