NGG Travel DS Engineer

About the role

We are seeking a Travel DS Engineer to support a government contract that requires travel up to three weeks at a time. This role provides onsite support for distribution systems, fiber optic infrastructure, and IT modernization initiatives. Candidates must reside in the US and will support daily onsite project activities.

Responsibilities

• Install, support, and maintain communications infrastructure and related technologies.
• Assess equipment and systems to verify compliance with established standards and requirements.
• Identify technical issues, report findings, and recommend corrective actions.
• Provide infrastructure assessments, recommendations, and technical solutions.
• Deliver training on products, systems, and technical specifications to internal and external stakeholders.
• Build and maintain strong customer relationships through effective technical support and service delivery.
• Support equipment maintenance activities across multiple infrastructure environments.
• Assist with the deployment of new technologies and system upgrades based on customer requirements.
• Coordinate with Government Points of Contact (POCs) regarding site access, personnel requirements, equipment logistics, and project execution activities.
• Support project schedules, milestones, and delivery objectives.
• Assist with stakeholder communications to ensure accurate, timely, and consistent project updates.
• Lead implementation efforts or manage defined work scopes for assigned site activities.
• Develop technical project plans, reports, proposals, and administrative documentation.
• Conduct planning activities and provide recommendations regarding task workload and resource requirements.
• Attend customer meetings and serve as a network engineering representative when required.
• Coverage of project documentation, and technical products.
• Support quality assurance efforts across project activities.
• Review project requirements and contribute recommendations for future work initiatives.

Qualifications

• Experience: 5+ years of experience in Distribution Systems Engineering, preferably within government environments.
• Experience supporting IT infrastructure upgrades, installations, and modernization efforts.
• Experience with fiber optic testing, troubleshooting, and documentation.

Skills & Abilities

• Thorough understanding of wired network infrastructure and general IT functions.
• Knowledge of fiber optic technologies, testing procedures, and industry best practices.
• Ability to interpret technical procedures, engineering documentation, and government regulations.
• Experience developing and maintaining technical documentation and project records.
• Ability to work effectively in a collaborative or virtual team environment.
• Strong organizational, coordination, and planning skills.
• Ability to analyze technical information and develop practical solutions.
• Excellent verbal and written communication skills.
• Strong commitment to teamwork, customer service, and mission success.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.