Next Generation Desktop (NGDE) Systems Administrator - TS/SCI with Poly

About the role

Next Generation Desktop (NGDE) Systems Administrator

Responsibilities

• Administer, operate, and maintain NGDE thin client and virtual desktop systems, ensuring reliable access to multiple networks and virtualized environments.
• Maintain NGDE infrastructure health, availability, storage utilization, network routing, and console status, resolving alerts and addressing performance degradations.
• Manage enterprise distribution consoles, licensing, session management, routing assignments, authentication sources, and cluster/cell configurations.
• Support integration and sustainment of server side and backend components including connection brokers, certificates, device firmware, and virtualization platforms.
• Troubleshoot complex NGDE issues including session failures, connectivity problems, certificate issues, authentication errors, and client to cluster routing challenges.
• Implement configuration updates, version changes, hardware improvements, and operational adjustments to maintain secure, optimized NGDE environments.
• Maintain documentation, system inventories, SOPs, and configuration artifacts supporting change control, sustainment, and continuous improvement.
• Collaborate with engineering, network, cybersecurity, endpoint, and virtualization teams to integrate new capabilities, support modernization efforts, and maintain cross domain accessibility.
• Apply security patches, client updates, firmware changes, and backend platform fixes across NGDE systems to maintain compliance with security and configuration baselines.
• Identify and remediate noncompliant NGDE components by reviewing vulnerability and compliance reports, resolving patch exceptions, and validating corrective actions across multinetwork environments.

Qualifications

• NGDE Systems Administrator Senior - Requires a Bachelor’s degree in an IT-related field or 8+ years of relevant IT experience in lieu of a degree.
• NGDE Systems Administrator Principal - Requires a Bachelor’s degree in an IT-related field or 10+ years of relevant IT experience in lieu of a degree.
• NGDE Systems Administrator Sr. Principal - Requires a Bachelor’s degree in an IT-related field or 12+ years of relevant IT experience in lieu of a degree.

Skills

• Experience administering thin client, VDI, or multinetwork desktop delivery environments.
• Strong proficiency with virtual desktop platforms, session management, certificate services, client imaging, routing rules, and remote administration.
• Strong documentation, communication, and cross team collaboration skills.

Benefits

Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.

Pay

$96,569 - $130,651

Schedule

Onsite