(NEX OCEANA) SALES TECHNICIAN (LAWN AND GARDEN)

Job Summary

Responsibilities

• Provides technical guidance and instructions to customers in the selection, placing, planting, and follow-up care of live goods.
• Is proficient in insect and plant problems and diseases, insecticides and chemicals, and provides guidance and corrective and preventative assistance to customers.
• Recommends products.
• Conducts seminars and how-to clinics on planting and maintaining live goods, lawn installation and maintenance, pond building, and landscaping and other yard projects.
• Conducts regular technical and product knowledge training for staff.
• Ensures sales associates are properly trained in all areas, especially care of live goods and use of chemicals, organic etc.
• Responsible for ensuring sales associates are properly trained in all areas, especially care of live goods and use of chemicals, organic etc.
• Ensures timely and seasonal deliveries of live goods, organics, seeds, chemicals, and building materials.
• Works directly with vendors.
• Ensures levels are appropriate to sales velocity.
• Responsible for anticipating seasonability of merchandise and responding with proper merchandise in the proper levels.
• Ensures all goods are properly merchandised and signed.
• Trains staff.
• Schedules deliveries of nursery stock and bulk items, assists and directs offloading.
• Ensures inventory is properly maintained.
• Ensures garden center is appropriately staffed at all times.

Qualifications

• Certified Nurseryman or Master Gardener.
• Certified Forklift - forklift used as needed to assist with plant deliveries.

General Experience

• One year of responsible experience in retail sales, store work, or other work that demonstrated the ability to perform the duties of the position.
• Eighteen months of experience in retail sales performing duties of the position, including work that required knowledge of lawn and garden products such as providing guidance to customers in the selection, placing, planting, and care of live goods, use of insecticides and chemicals to resolve insect and plant problems and diseases, planting and maintenance of live goods, lawn installation and maintenance, pond building, landscaping, and other yard projects.

Substitution of Education for Experience

• Study completed in a college, university, junior college, technical school, or other comparable institution above the high school level may be substituted on the basis of one-half academic year of study for six months of general experience, specialized experience may be substituted for general experience.