(NEX OCEANA) SALES TECHNICIAN (LAWN AND GARDEN)

About the role

Responsible for ordering, maintaining, and selling live goods and other garden items, merchandising, providing technical guidance to patrons and staff, and customer service.

Responsibilities

• Provides technical guidance and instructions to customers in the selection, placing, planting, and follow-up care of live goods.
• Is proficient in inspecting and plant problems and diseases, insecticides, and chemicals, and provides guidance and corrective and preventative assistance to customers, recommends products.
• Conducts seminars and how-to clinics on planting and maintaining live goods, lawn installation and maintenance, pond building, and landscaping, and other yard projects.
• Conducts regular technical and product knowledge training for staff.
• Responsible for ensuring sales associates are properly trained in all areas, especially care of live goods and use of chemicals, organic, etc.
• Responsible for in-stock position, ensuring timely and seasonal deliveries of live goods, organics, seeds, chemicals, and building materials, and works directly with vendors.
• Ensures levels are appropriate to sales velocity, and anticipates seasonality of merchandise, responding with proper merchandise in the proper levels.
• Ensures all goods are properly merchandised and signed, trains staff, and schedules deliveries of nursery stock and bulk items, assisting and directing offloading.
• Ensures inventory is properly maintained, and the garden center is appropriately staffed at all times.

Requirements

• One year of responsible experience in retail sales, store work, or other work that demonstrated the ability to perform the duties of the position.
• 18 months experience in retail sales performing duties of the position, including work that required knowledge of lawn and garden products.
• Certified Nurseryman or Master Gardener, and Certified Forklift (for forklift used as needed to assist with plant deliveries) may be required.

Qualifications

Study completed in a college, university, junior college, technical school, or other comparable institution above the high school level may be substituted on the basis of one-half academic year of study for 6 months of general experience, and specialized experience may be substituted for general experience.

Schedule

Full-Time (35 + hours), with a primary location in the United States-Virginia-Virginia Beach.