Jobs · Customer Service · Missouri

Full Time - Sales Associate - Outside Lawn & Garden - Opening

Lowe's Companies, Inc. · Lake St Louis, MO · 4 wk ago
Customer Service$83/hrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must preserve all substantive info, remove boilerplate, duplicate lines, navigation, EEO, etc. Also remove application instructions. We need to parse the posting. Let's extract sections: - Intro: "Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges." - "How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." - "Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services." - "Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandiseDown stock merchandise by looking for empty areas on shelves and replenishing suppliesProcess orders and deliveries accurately so customers receive merchandise as expected and on timeCross-functionally train in other areas of the store to help deliver the best customer servicePrepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)Guide customers through shopping or checkoutComplete other duties as assigned" Note: The text seems concatenated without spaces; we need to separate sentences. We'll need to format as list items. - "Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information6 Months Experience using common retail technology, such as smart phones and tabletsReading, writing, and performing basic arithmetic (addition and subtraction)Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job dutiesMinimally lift 25lbs unassisted or over 25lbs with or without an accommodation" - "Preferred Qualifications 6 months of Retail and/or customer service experienceBi-lingual skillsCertification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)" - "Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team." - "Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores." - "Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker." - "About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com." - Then duplicate "About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com." We need to deduplicate duplicate lines. The second about Lowe's is similar but with updated numbers (Fortune 100, FY2025 sales $86B, plus branches and distribution centers). Both contain substantive info; we should keep both? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to keep both paragraphs, but they are similar; we can keep both as separate paragraphs. We need to remove EEO boilerplate: "Lowe’s is an equal opportunity employer..." and "Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience." Also "For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." (we already have a similar link earlier; but that is substantive? It's a link to benefits; we might keep it as part of benefits section? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The link to benefits is not necessarily boilerplate; it's a reference for benefit info. Might keep. We also need to remove duplicated lines: The "About Lowe’s" appears twice with slight variations; we should keep both as they contain different info (Fortune 50 vs 100, FY2024 vs FY2025, plus branches/distribution centers). Not duplicate exactly, so keep both. Now decide sections. We have content for: - About the role (intro + How We Support You + Your Day at Lowe's) maybe combine into "About the role". Could also have separate sections: "About the role", "Responsibilities", "Requirements", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". But we only include sections if posting has real specific content. We have: - About the role: we have introductory paragraphs describing impact, support, day. That fits. - Responsibilities: we have "Key Responsibilities" list. - Requirements: we have "Minimum Qualifications" and maybe "Travel Requirements", "Working Conditions". Those could be under Requirements or separate sections. The instruction says use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can put Minimum Qualifications under Requirements, Preferred Qualifications under Qualifications, Travel Requirements maybe under Requirements or separate? Could put Travel Requirements under Requirements as well. Working Conditions maybe under Requirements or separate? Could be under Requirements as well. - Benefits: we have "How We Support You" includes benefits: health insurance, tuition assistance, 401(k), ESPP, 10% discount, Track to the Trades. Also link to benefits. So we can make Benefits section. - Pay: we have mention of "competitive pay" but no specific numbers. The instruction says never create Pay/Schedule/Benefits sections unless posting actually states them. It mentions "competitive pay" but not specific. Should we include Pay section? It says "competitive pay" is vague but still states pay exists. However the instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It says "states them" meaning actual content about pay, schedule, benefits. "Competitive pay" is a statement about pay, albeit vague. Might be considered stating pay. But also they say "Prefer a few substantive sections over many thin ones." Might be better to include Pay section with that statement. However they also say "never emit a heading followed by filler/placeholder text (e.g., 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". "competitive pay" is not filler; it's a statement. So we could include Pay section with that sentence. - Schedule: we have mention of "flexible schedules" in How We Support You. Also part-time/full-time mention. So we have schedule info: "Whether you need a part-time position or a place to plant yourself and grow". Also "flexible schedules". So we can include Schedule section. - Skills: we have Preferred Qualifications includes bilingual skills, certification in trade. Also Minimum Qualifications includes computer experience, retail tech, reading/writing/arithmetic, ability to stand, lift. Those could be considered skills. But we already have Requirements and Qualifications sections. Skills maybe not needed if we have Qualifications. But we can include Skills if we want. However instruction: Prefer a few substantive sections over many thin ones. So maybe combine Requirements and Qualifications into one? But they ask to use headings for those categories. We'll follow: Requirements (minimum qualifications), Qualifications (preferred qualifications), Skills maybe not needed. But we could put Skills under Qualifications? Better to follow exactly: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include Skills if there is content. We have skills like computer experience, retail tech, reading/writing/arithmetic, ability to lift, bilingual, certification. Those could go under Skills. But we already have Minimum Qualifications and Preferred Qualifications. Might be redundant. However we can treat Minimum Qualifications as Requirements, Preferred Qualifications as Qualifications, and maybe Skills as a separate list of abilities like "customer service skills", "communication", etc. Not explicitly listed. So maybe we skip Skills. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule, Working Conditions? Not in list but we could treat Working Conditions under Requirements or separate? Not in allowed headings list but we could still include if needed? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exhaustive; we could add other headings if needed, but better to stick to those. Working Conditions could be part of Requirements. Travel Requirements also could be part of Requirements. Thus we will have:

About the role

... (intro + How We Support You + Your Day at Lowe's)

Responsibilities

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