Newsroom Editor

About the role

The primary responsibility of a Business Wire Newsroom Editor is to accurately and efficiently prepare and transmit news releases over Business Wire’s circuits. A Newsroom Editor also works as a team member performing any and all functions necessary for the successful operation of Newsroom Operations as determined by departmental management.

Schedule

Monday to Friday, 10:30 AM – 7:00 PM PT

Responsibilities

• Format, edit and proofread press releases on a computer quickly and accurately
• Code each release based on a client’s request for distribution, suggest additional or alternative circuits that may be beneficial to the client, and discuss conflicting distribution instructions
• Contact clients regarding any problems that could lead to errors (grammar or punctuation mistakes, typos, missing contact information, etc.)
• Assess the authenticity of press release orders and escalate potentially problematic content appropriately
• Display good judgment in helping to resolve issues
• Monitor incoming orders and ensure that all are accounted for and handled in a timely fashion
• Monitor online to ensure successful transmission of content
• Assist other Newsroom teams with overflow of orders as necessary
• Perform opening/closing or other shift‑change duties as necessary
• Maintain up‑to‑date knowledge of Business Wire products, services, procedures and policies
• Assist with incoming phone calls, field client questions regarding distribution options, and answer other general inquiries
• Help guide clients through the process of submitting orders to Business Wire, including how to use the Business Wire website
• Provide membership information and set up new accounts when approved and appropriate
• Collaborate with sales and other departments as necessary
• Communicate all technical issues to the Service Desk or Web Support teams in a timely and detailed fashion
• Authorize credit card payments when necessary
• Run and submit the daily distribution report to the billing department by the set deadline
• Maintain a log of daily activity

Requirements

• Bachelor’s degree
• Excellent communication and customer service skills
• Ability to work effectively with a variety of people in a team environment
• Ability to multitask, prioritize workflow, and follow projects through to completion under tight deadlines
• Strong attention to detail
• Ability to exercise good judgment
• Basic technical skills and computer literacy, including proficiency in standard business applications (e.g., MS Word, Excel, web tools)
• Reliability demonstrated through good attendance and punctuality
• Courteous and professional phone manner
• Professional demeanor
• Flexibility with schedule as needed
• Business Wire will not sponsor a new applicant for employment authorization for this position

Pay

The rate range for this position is $20 hour to $24 hour. Offered salary will be determined by education, experience, knowledge, skills, abilities, internal equity, and geographic market data. Business Wire reserves the right to modify this salary range at any time.

Benefits

• Ability to work remotely
• Excellent health benefits that begin on your first day of employment
• $100 monthly fitness allotment
• Tuition reimbursement program
• Enhanced mental health resources
• 401(k) plan with generous company match and annual profit‑sharing contribution (subject to company performance)
• PTO, floating holidays, wellness day off, birthday day off, and more