Newport Aquarium Gift Shop Host - Part Time

MAJOR DUTIES AND RESPONSIBILITIES

• Responsible for maintaining PCI (Payment Card Industry) compliance.
• Maintain appropriate guest and team member relations, ensuring guest and team satisfaction.
• Approach guests in a friendly manner to help and provide information regarding Newport Aquarium.
• Always keep safety as a number one priority while working at Newport Aquarium.
• Work with other team members/departments of Newport Aquarium to ensure effective communication.
• Must be self-motivated to work independently, as well as, disciplined and reliable.
• Demonstrate strong customer service and interpersonal skills.
• Maintain knowledge of activities, aquatic life, and Newport Aquarium special events/promotions to properly notify and inform guests.
• Perform other related duties or projects as assigned by the Merchandise management team e.g. stock replenishment.
• Adhere to, and implement all Herschend Enterprises’ Core Values and Newport Aquarium Guest Service Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient guest service operations.

QUALIFICATIONS

• Prior point of sale experience is a plus.
• Strong public speaking skills and the ability to read, write and speak the English language (knowledge of other languages is a plus).
• Previous guest service or retail experience preferred.
• Ability to work a flexible schedule which may include evenings and/or weekends and holidays.

REQUIREMENTS

• Successful completion of pre-employment background check.
• Ability to remain stationary for long periods of time, ascend & descend floors, bend, and stoop.
• No history of allergies related to animals or plants, which might interfere with ability to work.
• Physical strength, including the ability to lift, push, pull up to 25 pounds.

SKILLS

• Some Knowledge of Point of Sales.
• Preferred Team Player: Works well as a member of a group.
• Enthusiastic: Shows intense and eager enjoyment and interest.
• Preferred Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals.
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.

BEHAVIORS

• Preferred Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals.
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.

MOTIVATIONS

• Preferred Team Player: Works well as a member of a group.
• Enthusiastic: Shows intense and eager enjoyment and interest.
• Preferred Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals.
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.

EDUCATION

• Education not specified.

EXPERIENCE

• Experience not specified.

LICENSURES & CERTIFICATIONS

• Licenses & Certifications not specified.

EQUAL OPPORTUNITY EMPLOYER

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