New York Store Operations Associate

Responsibilities

• Develop customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
• Interact face to face with customers, providing excellent service, and building rapport.
• Meet monthly sales goals and metrics.
• Walk the property to perform daily operational tasks including lock checks and showing units to customers.
• Renting self-storage units, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.

Requirements

• A positive and outgoing personality with a passion for helping people.
• Experience in delivering high quality customer service to a diverse customer market.
• A self-driven mindset with strong operational focus.
• Basic computer skills including MS office products.
• The ability to work Saturdays and Sundays.

Qualifications

• You must have the ability to work Saturdays and Sundays.
• Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.

Skills

You will need to develop strong customer service and property maintenance skills.

Benefits

Access to affordable medical plans plus annual employer contribution to your Health Savings Account up to $1,200 for a family.

Pay

$17.00 - $19.00 per hour depending on experience plus bonus opportunities.

Schedule

Primarily daytime hours with store hours between 7:00 a.m. and 8:00 p.m.