New York Part Time Bridal Stylist

Please note that this is a part time position. Hours can range depending on the needs of the business. Fridays & Saturdays are a MUST, and Holidays are preferred. The normal store operating hours are 9:30-6:30. Team Expectations Maintain a respectful, friendly and supportive rapport with managers and teammatesSupport teammates during busy periodsCommunicate appointment issues, customer concerns, and operational needs promptly with management.Be willing to assist with additional store tasks as needed to support the overall customer experience Appointment Duties Appointment preparation and follow through, maintaining your own follow up’s and relationships with each bride. Developing comprehensive knowledge of our collections, styles, fabrics, colors, and style options/ possible customizations etc. Developing knowledge of bridal terminology, bridal and bridesmaid trends, fit, alterations etc. Cultivate friendly and supportive rapport with all customers Guiding brides through their dress selection Assisting brides in trying on dresses: dressing, zipping, clipping, pinning etc. Providing friendly and helpful feedback for brides, offering thoughtful suggestions Maintain expert-level product and fit knowledge – including accurately measuring brides, offering fit feedback, suggest correct sizing Consistently meet or exceed personal sales goals & closing sales Model professionalism, warmth, and brand standards on the floor Styling brides from head to toe: incorporating accessories with her favorite gowns Communicate applicable monthly promotions Processing dresses after appointments- ensuring hanger straps are used, dresses are zipped up/ tied etc. Wiping down all items used between appointments: pen, iPad, clips, measuring tape etc. Maintaining showroom standards throughout the day: straightening hangers, standardizing bridal gowns, trains, etc. Opening And Closing Showroom Supports the opening and closing of the showroom, which can include the following tasks:OpeningTurn on all lightsTurn on musicEnsure showroom standards were completed from closeProcess any gowns remaining from closePrepare for your appointmentsGather necessary materials: iPad, clips, notebook, pens, measuring tapeMake notes of your brides’ appointment notes/ style boardsClosingCompleting any assigned closing and cleaning tasksProcess any remaining gowns from last appointmentsRe-merchandise gowns onto sales floorStraighten all gowns and dresses Ensure trains, veils and accessories are also standardizedFebreeze gowns- at least twice weeklyTidy your desk areaKitchen is cleaned Plug in iPads to chargeTurn off musicTurn off lightsLock front door & set alarm General Customer Service Answering phone calls - supporting MTO & ecommerce inquiries Responding to customer inquiries via email for the Jenny Yoo New York and Jenny Yoo support email via Gorgias Booking appointments via phone & email Maintaining your email/phone call follow ups with each bride Sending post appointment recaps Track and communicate order status with brides Process & confirm sales ordersAddress Customer Service complaints- offer solutions following company guidelines Daily Operations & Administrative tasks Maintaining showroom standards, and supporting the cleanliness of our shared spaceSupport follow-ups, pickups, & rush order requestsMaintain a polished, professional appearance consistent with the brandMaintain reliable attendance and punctuality for scheduled shifts and appointments