New Store Opening Manager

Job Summary

The NSO Manager leads the planning and execution of new store openings across the U.S. This is a newly created role critical to scaling Joe's footprint with excellence, speed, and consistency.

Key Responsibilities

• Lead the full lifecycle of each store opening: planning, setup, execution, and post-launch support
• Develop and manage detailed project plans, timelines, and milestone trackers
• Own key operational readiness activities including inventory setup, staffing alignment, POS and tech readiness, and day-one execution
• Partner closely with internal teams including Construction, IT, Marketing, HR, Supply Chain, and Training to ensure alignment and accountability on all opening requirements
• Serve as the operational voice throughout the opening process—flagging risks, removing blockers, and keeping workstreams moving forward
• Build and refine NSO playbooks, templates, and checklists to drive consistency and reduce variability across openings
• Identify repeatable best practices and continuously improve the opening model to enable faster and smoother scale
• Design and lead culture-building events and training experiences to help local leaders open the new store with highly engaged and empowered teams
• Cook up and execute soft opening and grand opening plans in partnership with field and brand teams
• Support Store Managers and site leadership during launch week to ensure operational excellence and team readiness
• Conduct post-opening reviews to evaluate performance and identify improvement opportunities

Key Qualifications

• 3–5+ years of experience in retail or restaurant operations, project management, or new store openings
• Open to candidates based in Los Angeles or San Francisco
• Demonstrated success managing multiple openings or multi-unit projects simultaneously
• Exceptional project management skills and attention to detail
• Comfortable navigating ambiguity and adapting in fast-changing environments
• Strong communication and collaboration skills across functions and levels
• Highly organized, self-motivated, and energized by bringing new spaces to life

Compensation

Starting at $85,000

About Joe & The Juice

JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health.

We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations.

We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.