New Store Opening - Assistant Manager - Service Experience - Colony Place Rack

Demonstrate Ownership

Owns disciplines and process adoption with technology and innovation that enhance the customers' experience.

Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes.

Financial Aspects

Aid the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization.

Security and Privacy

Perform all Service Experience, Cash Room and Communication procedures as applicable.

Protect security and privacy of customer information including education, compliance and disposition of issues.

Qualifications

• A track record of successful results, for example, strong productivity and achievement of goals.
• Strong organizational, delegation and follow-through skills.
• Clear and effective written and verbal communication as well as strong interpersonal skills.
• The ability to prioritize multiple tasks in a fast-paced environment.
• Proficiency in multiple operating systems such as, MS Windows, iOS and Android.
• A high school diploma, or equivalent (preferred).

Benefits

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses.

Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

Eligibility requirements may apply based on location, job level, classification, and length of employment.

To learn more in the Nordstrom Benefits Overview, copy and paste the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state.

To review the Career Site FAQ’s for relevant information and guidelines, visit the Nordstrom Careers site FAQs.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

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