New Product Specialist - Bilingual Spanish

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

Summary

The New Product Specialist role drives sales and provides outstanding service by effectively matching Members with AAA's comprehensive product offerings. This is an on-site role, working full time at our Manteca Branch.

Responsibilities / Job Duties

• The New Product Specialist acts in a sales capacity; actively promotes cross sales referrals, sales and branch promotions.
• Engage with the customer to identifying the most suitable product offerings.
• Actively approach incoming customers and Act as Subject Matter Expert in the branch for all new Product and Bundle Offerings.
• Effectively communicate AAA new products and value propositions with team members.
• Achieve monthly assigned sales goals.
• Consistently follow-up on leads and unsold quotes by phone and email.
• Makes outbound calls for lead generation.
• Actively works with Branch Team Members to generate referrals.
• Understands and actively promotes products and services to achieve individual goals in support of meeting organization goals and objectives.
• Overcomes obstacles that create barriers to Team Member or branch efforts.
• Identifies process improvement opportunities and proposes solutions.
• Acts as an agent for change while promoting AAA’s guiding principles and core values.
• Exhibits AAA guiding principles and core values.

Knowledge And Skills

• Natural closer who thrives in a sales driven environment
• Proven experience in inside or outside sales, with the ability to upsell and close
• Lead generation and proactive prospecting
• Strong cold calling and follow-up skills
• Confident in negotiating and building Member and customer value
• Demonstrates sales and service skills. Able to effectively interact, face-to-face, with new, prospective and existing Members
• Able to multitask in response to requests, requirements and Member/Team Member expectations
• Genuine passion for the sales discipline and for helping clients succeed
• Good computer skills, proficient in both reading and basic arithmetic
• Good written and verbal communication skills in person and over the phone
• Able to accept feedback and correct course as necessary

Education, Competencies, Certifications/Licenses

• Minimum Requirements: High school diploma or GED. 1-2 years of work experience with a preference for inside or outside sales
• Preferred Requirements: Experience working with sales and service standards and goals
• Bonding and fingerprinting may be required
• Current & valid drivers license with a clean driving history
• Bilingual Spanish

Minimum Requirements

• Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation may be required for extended periods of time.
• May travel by car, plane or other form of transportation to attend business meetings or conferences.
• May be required to work in one or more locations in a defined service area.
• Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.
• Starting rates vary by region. Ranges start from $25.17 up to $29.97 hourly.
• This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $0 - $15,000 in incentives annually, contingent on performance.