New Product Specialist

Branch Hours: Monday–Friday 9am–6pm, Saturday 9am–5pm. Will be asked to work Saturdays.

Why Work For Us

• Opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending on position
• $1 for $1 401k company match up to 6% of eligible earnings per pay period
• Medical, Dental, Vision, and wellness program benefits
• Paid holidays
• Paid Time Off accrued monthly; additional 24 hours per year earmarked for volunteer activities depending on position
• Collaborative environment that values contributions to exceptional member service
• Free AAA Classic Membership
• AAA product discounts
• Tuition Reimbursement Program

Responsibilities

• Act in a sales capacity; actively promote cross-sales referrals, sales, and branch promotions
• Engage with customers to identify the most suitable product offerings
• Actively approach incoming customers and serve as Subject Matter Expert in the branch for all new product and bundle offerings
• Effectively communicate AAA new products and value propositions with team members
• Achieve monthly assigned sales goals
• Consistently follow up on leads and unsold quotes by phone and email
• Make outbound calls for lead generation
• Actively work with branch team members to generate referrals
• Understand and actively promote products and services to achieve individual and organizational goals
• Overcome obstacles that create barriers to team or branch efforts
• Identify process improvement opportunities and propose solutions
• Act as an agent for change while promoting AAA’s guiding principles and core values
• Exhibit AAA guiding principles and core values

Requirements

• High school diploma or GED
• 1–2 years of work experience with a preference for inside or outside sales
• Bonding and fingerprinting may be required
• Current and valid driver’s license with a clean driving history
• Bilingual in Spanish

Skills

• Natural closer who thrives in a sales-driven environment
• Proven experience in inside or outside sales, with the ability to upsell and close
• Lead generation and proactive prospecting
• Strong cold calling and follow-up skills
• Confident in negotiating and building member and customer value
• Demonstrates sales and service skills; able to effectively interact face-to-face with new, prospective, and existing members
• Ability to multitask in response to requests, requirements, and member/team member expectations
• Genuine passion for the sales discipline and for helping clients succeed
• Good computer skills, proficient in both reading and basic arithmetic
• Good written and verbal communication skills in person and over the phone
• Ability to accept feedback and correct course as necessary

Pay

This position pays $25.80/hour + commission. Starting rates vary by region, ranging from $25.80 up to $30.75 hourly. The role is subject to an incentive plan that includes commissions; most employees earn between $0–$15,000 in incentives annually, contingent on performance.

Working Environment

• Works in a variety of office environments where standing, walking, or sitting at a desk, table, or computer workstation may be required for extended periods
• May travel by car, plane, or other form of transportation to attend business meetings or conferences
• May be required to work in one or more locations within a defined service area
• Approximately 50–80 percent of the time involves the use of a personal computer