New Product Planning Manager, Digital & Connected Care

About the Company

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software, and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. Clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world every day:

• LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1 million patients at risk of sudden cardiac death.
• HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
• TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help ensure cardiac patients get the life-saving therapy they need. ZOLL has been recognized as Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and one of Pittsburgh's Coolest Offices.

About the Role

The New Product Planning Manager, Digital & Connected Care, for Cardiac Management Solutions is an upstream marketing role at the intersection of digital health, patient engagement, and physician workflow adoption in the care and treatment of acute heart disease. This role is responsible for shaping product strategy for digital and connected solutions in the CMS portfolio that transform patient-facing digital experiences as well as how physicians consume, interpret, and act upon longitudinal insights generated from products in the CMS portfolio.

Responsibilities

• Lead and execute upstream new product planning for digital and connected cardiac solutions, defining multi-year strategies that align patient experience, clinical utility, and commercial impact.
• Develop patient engagement frameworks that define how patients should interact digitally with their cardiac data, including motivation, adherence, education, and behavioral engagement across the disease journey.
• Define cardiologist-centric data experiences that integrate into clinical workflows, decision-making processes, and care pathways.
• Guide the strategy for mobile apps, remote monitoring, touchpoints, alerts, and personalized insights while ensuring usability and trust.
• Support strategy development for integrating device-generated data into existing physician tools, dashboards, and EHR ecosystems aligned with real-world workflows.
• Drive voice-of-customer (VoC) research with patients, physicians, and care teams to uncover unmet needs, barriers to adoption, and engagement drivers.
• Identify opportunities for partnerships, data ecosystems, and platform expansion, including digital therapeutics, AI vendors, and health system collaborations.
• Create key marketing requirements documents based on global customer needs that enable successful development in a highly regulated environment.
• Develop business requirements for new products and enhancements to existing products; work with R&D on functional specifications and feature/function prioritization.
• Partner with Marketing, R&D, IT, Medical Affairs, and Regulatory teams to shape pipeline priorities for software, analytics, AI, and digital engagement capabilities.
• Stay current on competitive offerings and trends in digital cardiology, remote patient monitoring, digital biomarkers, AI-enabled analytics, and SaMD.
• Ensure patient and physician needs remain central throughout development and launch by aligning cross-functional stakeholders and influencing decisions through strong analysis and storytelling rather than direct authority.

Requirements

• Bachelor's Degree in business or engineering-related discipline required.
• MBA preferred.
• Minimum of 5 to 7 years of experience in new product planning, product management, or strategy in the medical device space required.
• Experience with digital health, SaMD, AI/ML, remote monitoring, or clinical systems and their application in a highly regulated healthcare environment required.
• Demonstrated experience in product development (taking solutions from conception to release), product management, and project management required.

Skills

• Excellent analytical, strategic thinking, and problem-solving skills, and strong business acumen required.
• Strong verbal and written communication skills, and well-honed interpersonal and leadership skills are required.
• Independent thinking, high level of initiative, and the ability to interact well with patients, physicians, customers, and key opinion leaders are essential.
• Cardiology new product planning experience preferred.
• Strong systems thinking with deep understanding of cardiac care pathways preferred.
• Proven ability to operate and influence in ambiguous cross-functional environments.

Schedule

It is anticipated that this will be a hybrid work environment with an in-office requirement in Pittsburgh and remote/work-from-home components. The distribution of this work location will be dependent on the needs at the time and will need to remain flexible. Approximately 30% travel is required, which may involve international as well as domestic travel by airplane, automobile, and/or train.

Physical Demands

• While performing the duties of this job, the employee is regularly required to sit, talk, and hear.
• The employee is occasionally required to stand and walk.
• The employee must occasionally lift and/or move up to 25 pounds.