New Product Introduction Manufacturing Systems Coordinator

About the Role

The New Product Introduction (NPI) Manufacturing Systems Coordinator is the primary operational link between Engineering, the Integration Team, and Manufacturing during the introduction of new products and first articles. This role is crucial in ensuring the smooth transition of new products from development to manufacturing, focusing on system configuration, cross-functional coordination, and training.

Responsibilities

• Factory Application and Product Setup:
  • Own the end-to-end creation, maintenance, validation, and release of new-product and first-article setup in PROMIS, Agile, Oracle, and other manufacturing applications.
  • Coordinate the initial review of existing designs, demand, product requirements, and source-factory information.
  • Define process steps, equipment requirements, toolsets, recipes, and required controls with Process and Equipment Engineering.
  • Verify manufacturing operations reference correct work instructions, drawings, specifications, recipes, materials, tooling, inspection, and quality requirements.
  • Coordinate application changes with Engineering, Planning, Quality, Supply Chain, IT/Business Systems, and Manufacturing.
  • Deliver high-level training and support end users in leveraging the MES system.
  • Serve as the Manufacturing interface with IT and business-system owners for PROMIS, Xsite, INFICON, and other systems.
  • Perform readiness checks and resolve or escalate system and data gaps before first-article or production execution.
  • Maintain configuration alignment across systems and documentation.
• NPI Coordination and Factory Readiness:
  • Coordinate the cross-functional introduction of new products from initial planning through first article, learning cycles, and manufacturing release.
  • Develop and maintain NPI readiness plans, milestones, action registers, risk lists, and launch schedules.
  • Facilitate NPI readiness reviews and ensure clear ownership, due dates, follow-up, and escalation of open actions.
  • Lead the preliminary review and secure formal factory acceptance of the proposed product flow.
  • Confirm readiness of applications, materials, tooling, equipment, documentation, quality requirements, production controls, and trained personnel.
  • Coordinate first-article builds, learning cycles, and early production activity; document issues and drive actions to closure.
  • Provide clear status communication to functional leaders and stakeholders.
• Product Data and Material Readiness:
  • Coordinate new-product bill-of-material introduction and ensure required components, consumables, and materials are identified.
  • Verify approved revisions are reflected consistently across systems and documentation.
  • Establish ordering requirements, stocking strategy, and inventory levels for new products.
  • Track material-readiness risks and escalate shortages or constraints.
• Engineering and Documentation Support:
  • Assist engineers in preparing, formatting, routing, and releasing manufacturing work instructions.
  • Translate engineering requirements into clear, operator-ready execution steps.
  • Coordinate reviews to ensure work instructions accurately reflect process sequence, recipes, materials, tooling, safety requirements, inspection criteria, queue-time limits, and reaction plans.
  • Identify and coordinate correction of inconsistencies among engineering specifications, application data, work instructions, and factory execution.
  • Support document and configuration change control.
• Manufacturing Training and Launch Support:
  • Develop and coordinate training plans for manufacturing supervisors, technicians, and operators.
  • Train the Manufacturing organization on new-product flows, application transactions, work instructions, documentation requirements, and quality expectations.
  • Maintain training materials, attendance records, qualification checklists, and completion status.
  • Provide hands-on floor support during first articles, learning cycles, and early production.
  • Gather operator feedback and coordinate improvements to documentation, systems, and training.

Qualifications

• Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or related field, or equivalent experience.
• Experience in IT, PROMIS systems, or a related industry, with hands-on experience using PROMIS MES systems.
• Experience creating or maintaining product data, manufacturing routings, bills of material, work instructions, or factory master data.
• Demonstrated ability to coordinate work across multiple functions and drive actions to completion without direct authority.
• Strong attention to detail, organization, follow-through, written communication, and verbal communication.
• Ability to understand technical information and translate it into clear manufacturing execution and training content.
• Ability to work effectively with engineers, technicians, supervisors, operators, planners, quality personnel, and business-system teams.

Skills

• Communication
• Cross-Functional Collaboration
• Data Standards
• High Reliability
• Manufacturing Systems
• Prioritization
• Structured Problem Solving
• Taking Ownership

Education & Experience

Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.

Location

Farmers Branch, TX

Benefits

Benefits offered for this role include medical, dental, vision, EAP, short-term and long-term disability, life insurance, flexible spending and savings accounts, 401(k), ESPP, and paid time off.

For roles that are designated as remote-eligible, employees cannot be located in: AL, AK, AR, DE, GA, HI, IL, IA, LA, ME, MD, MS, MO, NE, NV, NJ, NM, ND, OK, PA, RI, SC, SD, TN, WV, WI, WY. This list is continuously evolving and being updated.