New Prep Shop Supervisor

Responsibilities

• Open and close service calls and maintain WIPX in AX.
• Maintain Schedule of repairs in AX.
• Control workflow of repairs.
• Orders replacement parts ensuring that parts ordered are correct and complete at time of order.
• Captures installations, testing, and operation of new machine attachments.
• Maintains rental fleet equipment, work tool inventory, yard organization.
• Prepares inspection and appraisal reports.
• Prepares accurate and complete service reports timely.
• Flexible to work occasional after hours when needed to meet customer needs.
• Supervise Service Technicians and engage in performance management by conducting annual and monthly reviews, coaching, counseling, and providing disciplinary action as needed.
• Aid in time-card entries, review, closing and invoicing work orders.
• Maintain a professional and proper personal appearance at all times adhering to company policy.
• Enforce safety policies and see that proper safety practices are followed at all times.
• Perform safety audits.

Qualifications

• To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.
• Preferred experience on CAT heavy equipment or similar equipment.
• Proficient in mechanical systems (transmissions, engines, hydraulics, etc.).
• Proficient in the use of a computer and related software.
• Strong problem-solving skills and be detailed oriented with a high level of accuracy.
• Ability to perform duties with a sense of urgency, exceeding customer expectations.
• Ability to work with minimal supervision.
• Heavy equipment service/maintenance knowledge.
• Must be able to work in a dynamic, fast paced service environment.

Pay

Pay Range: $65k-$75k depending on experience. This is a salaried position with bonus potential.

Benefits

• Paid Time Off + 8 company paid holidays.
• Medical, Dental and Vision insurance options for Employee and Family.
• Disability & Life Insurance Packages.
• Competitive Retirement Plan.
• Tuition Reimbursement – available to FT employees with 1 year+ of service.
• Additional supplemental offerings and discount programs.
• Employee Referral Program.