*NEW POSITION* Assistant Director, IDDM
Position Summary
The Assistant Director of Intellectual and Developmental Disabilities (I/DD) Services provides leadership, oversight, and strategic support to BCH’s I/DD Programs. This position partners closely with the Director of I/DD Services to ensure high-quality, person-centered services that promote dignity, independence, and well-being for individuals with intellectual and developmental disabilities. The Assistant Director ensures compliance with all regulatory requirements, supports program growth, and upholds the Christian mission and values of Baptist Children’s Homes of NC, Inc. They fulfill other duties as assigned.
Qualifications
Education & Experience:
A personal commitment to Jesus Christ and alignment with the statement of faith of BCH
Bachelor’s degree in Human Services, Social Work, Psychology, Special Education, or related field required; Master’s degree preferred
Minimum of 5 years of progressive experience in I/DD services, including supervisory responsibilities
Knowledge of North Carolina I/DD regulations, waiver services, and service delivery systems preferred
Skills & Abilities:
Strong leadership, organizational, and communication skills
Demonstrated ability to supervise and support professional staff
Knowledge of person-centered planning and trauma-informed care
Ability to analyze data, manage multiple priorities, and make sound decisions
Proficiency with Microsoft Office and electronic health record systems
Ability to travel statewide, as required
Assure staff coverage in the residential homes
PRN Direct Care coverage, as needed
Other Requirements:
Valid North Carolina drivers license with acceptable driving record
Successful completion of background checks and other pre-employment requirements
Essential Duties and Responsibilities
Program Leadership & Support:
Assist in the oversight of I/DD residential and/or support services to ensure high-quality, person-centered care
Support the development, implementation, and evaluation of program services, policies, and procedures
Promote best practices in services to individuals with intellectual and developmental disabilities
Serve as acting Director of I/DD Services in the Director’s absence, as assigned
Compliance & Quality Assurance:
Ensure programs comply with all applicable federal, state, and local regulations, including NC DHHS and Medicaid waiver requirements
Support licensure, accreditation, audits, and surveys; assist in developing and implementing corrective action plans as needed
Monitor quality assurance indicators and assist with continuous PQI/KPI improvement initiatives
Complies with HIPAA and agency procedures concerning confidentiality
Staff Leadership & Development:
Support program administrators and supervisors through coaching, consultation, and program-solving
Assist with recruitment, onboarding, training, and retention of qualified staff
Promote a culture of accountability, teamwork, and professional growth
Provide guidance in employee relations matters in coordination with Human Resources
Budget & Administrative Support:
Aid in program budgeting, financial oversight, and resource allocation
Monitor expenditures and support fiscal responsibility across I/DD programs
Contribute to strategic planning and program expansion efforts
Collaboration & Advocacy:
Collaborate with community partners, families, guardians, and referral sources
Advocate for individuals served and assist in resolving concerns or grievances
Represent BCH I/DD Services at meetings, trainings, and community events as needed
Mission Integration:
Support and model the Christian mission, values, and ethical standards of Baptist Children’s Homes of North Carolina
Ensure services are delivered in a manner that respects the dignity, worth, and spiritual needs of individuals served
Professes to be a Christian believer
Submits an individual Statement of Faith, Acknowledgement, and Pledge as part of employment requirements
EQUIPMENT
Ability to operate standard office machines such as copier, computer, fax, calculator, etc.
Ability to work within Outlook, Excel, and Word software programs
LANGUAGE SKILLS
Ability to read, write and complete necessary documentation
Ability to effectively present information and respond to questions from coworkers, service recipients, licensing and other oversight contacts, and various other stakeholders, in a variety of situations and formats
CONTACT WITH OTHERS
Regular contact with colleagues in all departments, as well as with outside individuals and groups
Should represent Baptist Children's Homes of NC, Inc. in a positive manner
Contacts outside of the agency where proper handling of situations is of utmost importance as the agency’s image could be affected
MENTAL / VISUAL / AUDITORY DEMAND
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and ability to draw conclusions
Must be able to productively relate to and interact with individuals facing a variety of mental and emotional health situations such as are involved with providing Baptist Children’s Homes of NC programming
Must recognize and demonstrate sufficient resiliency so as to be effective in serving such program participants
CONFIDENTIAL DATA
Complies with agency policies and procedures concerning confidentiality and HIPPA regulations involving all aspects of client information, which include day to day care of the children, case records, family information, medical information, psychological services, etc which if disclosed, would have adverse internal and/or external effect, and could result in termination of employment
PHYSICAL DEMANDS
This position must be able to lift, carry and maneuver up to 50 pounds regularly
The position will be required to sit and stand for long periods of times while performing tasks
You must be able to use hands and fingers, walk long distances and reach with hands and arms
WORK ENVIRONMENT
This position may involve time spent in residential settings, offices, and community locations
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Contact Information
To apply for this position, please click the button below. For more information about Baptist Children’s Homes of NC, visit our website at www.bchnc.org.
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