New Patient Coordinator

About the role

Taking incoming calls from other physician offices to make new patient appointments, while exercising the excellence in customer service skills. All patients should be worked in within a three-day range. Retrieving requests by provider to insure a complete chart before patient’s appointment. Scanning records into new patient charts after being reviewed by provider or prior depending on the physician. Clearing of the new patient fax and distributing faxes accordingly.

Responsibilities

• Taking incoming calls from other physician offices to make new patient appointments
• Exercising the excellence in customer service skills
• All patients should be worked in within a three-day range
• Retrieving requests by provider to insure a complete chart before patient’s appointment
• Scanning records into new patient charts after being reviewed by provider or prior depending on the physician
• Clearing of the new patient fax and distributing faxes accordingly

Requirements

• A minimum of 2-3 years previous experience in healthcare necessary
• Ability to work as an individual and in a team
• Positive attitude a must
• Medical records experience is preferred