New Patient Coordinator

About us

At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve. We are looking for team members who are passionate about high-quality care and align with our Core Values:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.

Responsibilities

• Greet new patients and welcome them to the practice.
• Take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.
• Take clear x-rays.
• Take clear photos.
• Take accurate scans for retainers.
• Assist in sterilizing equipment.
• Maintain a clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events.
• Other tasks as assigned.

Requirements

• High School Diploma/GED.
• Ability to work independently and in a team setting.
• Computer skills.
• Ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.

Schedule

Monday – Wednesday 8:45am – 5:00pm
Thursday & Friday 6:45am – 3:00pm
2 Saturdays per month

Location: 2692 Cranston Rd, Beloit, WI 53511
Travel required to Rockford and Madison clinics for training and coverage.

Pay

$17.00 - $18.00/hour

Benefits

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments