New Patient Coordinator

About the role

Why Join Our Team? At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what’s possible in the fight against cancer and blood disorders. If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact! Location: Shirley, NY.

Responsibilities

• Welcome all patients to the practice by greeting them in a pleasant, professional manner.
• Conduct incoming/outgoing calls to patients in response to new patient referrals.
• Assist patients with the completion of all necessary intake paperwork.
• Create new patient charts using the practice management and EMR system.
• Obtain all necessary demographic and insurance information.
• Conduct insurance checks before scheduling a patient to ensure in-network eligibility.
• Assign and schedule new patients according to practice referral guidelines.
• Retrieve all records from outside physicians and hospitals that pertain to the first appointment.
• Maintain accurate daily records of new patient tracking for the administrative team.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by communicating effectively with other departments, as needed.
• Maintain daily operations of the office by following standard policies and procedures.
• Other tasks as assigned for special projects.

Requirements

• Excellent computer skills.
• Strong phone and verbal communication skills along with active listening.
• Attention to detail
• Multi-tasking
• High school diploma required.
• Bi-lingual English/Spanish a plus

Pay

Salary: Starting at $25/hr

Benefits

• Health Insurance on day 1
• Dental
• Vision
• Life Insurance
• Short- and Long-term disability
• 401k Plan
• generous PTO
• 8 paid holidays (2 floating)

Schedule

Hours: 5/8.5 hr shifts Monday- Friday (8am-6pm)