New Mortgage Product Coordinator

Responsibilities

Lead end-to-end oversight for new product rollouts impacting mortgage servicing operations.
Partner with oversight teams to develop comprehensive project plans, including timelines, milestones, and deliverables across all phases of implementation.
Collaborate with stakeholders across Servicing, Compliance, Risk, IT, Training, and Operations to ensure alignment.
Ensure projects are delivered on time, within scope, and aligned with business objectives.
Facilitate and lead regular project meetings; deliver clear, consistent status reporting, manage stakeholder communications and present updates to executive audiences as needed.
Coordinate with Compliance and Legal teams to ensure new products adhere to regulatory requirements (e.g., CFPB, investor guidelines, GSE requirements).
Apply strong problem solving skills to resolve cross-functional challenges and negotiate effective solutions among project stakeholders.

Qualifications

• High School Diploma or equivalent required.
• Proven experience managing complex, cross-functional initiatives.
• 3-5 years of experience in mortgage servicing and 1-3 years experience leading projects.
• Excellent organizational, communication, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to manage and direct multiple project/new products concurrently.
• Ability to convey the project task and operational need as a priority.
• Experience leading and motivating large, complex, and cross-organizational teams.
• Ability to work independently with minimal supervision.
• Has a proven record of delivering projects and results according to plan.

Desired Skills and Qualifications

• Bachelor’s degree in Business Administration, Finance or related field.
• Familiarity with regulatory and investor requirements (Fannie Mae, Freddie Mac, FHA, VA, CFPB).
• Ability to lead and guide direction when dealing with many personalities.
• Proficiency with project management tools, such as Microsoft Office, Sharepoint, and time tracking tools.
• Familiarity utilizing project management methodologies and best practices.

Total Rewards

Total Rewards Package includes: Health & Welfare Coverage, Time Off, Retirement & Investment, Wellness Programs, Employee Recognition, Lifestyle & Learning Perks, and Compensation Range ($52,400-$88,000 annually).

Work Conditions

Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance.

Equal Employment Opportunity

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.