New Mexico

About the role

This role involves providing employment mediation services, with a focus on discrimination-related workplace disputes. The mediator facilitates communication between employees and employers to resolve conflicts before they escalate to litigation.

Responsibilities

• Conduct mediation sessions between employees and employers in workplace discrimination and hostile work environment cases
• Guide parties through structured negotiation processes to reach mutually acceptable resolutions
• Maintain neutrality and impartiality throughout all mediation proceedings
• Document mediation agreements and outcomes
• Assist parties in understanding employment rights and obligations under relevant laws
• Provide clear explanations of mediation procedures and ground rules to participants

Qualifications

• Proven experience as a mediator, preferably in employment or workplace disputes
• Knowledge of employment discrimination laws and hostile work environment standards
• Strong communication and conflict resolution skills
• Ability to remain neutral and manage emotionally charged situations
• Relevant mediation certification or training

Skills

• Active listening and empathy
• Negotiation and problem-solving
• Impartiality and ethical judgment
• Written and verbal communication
• Time management and organization