New Home Sales Assistant

Location: Latitude Margaritaville Watersound (Panama City Beach, FL)

About the role

The New Home Sales Assistant creates a welcoming, service-oriented experience for visitors and provides essential support to the sales team. This role is key to ensuring smooth daily operations and a positive home-buying journey for every guest.

Responsibilities

• Greet and assist visitors, delivering an engaging and professional first impression.
• Support the sales team with administrative tasks, appointment coordination, and customer communication.
• Manage office organization and maintain cleanliness within sales and model centers.
• Update and maintain accurate customer records in CRM (Salesforce).
• Prepare refreshment areas and ensure a welcoming environment for all guests.
• Facilitate scheduling of repairs and maintenance with vendors as needed.
• Assist with generating and tracking sales and traffic reports.
• Conduct basic community overviews when sales staff are unavailable.
• Handle phone inquiries with polished, professional etiquette.
• Ensure supplies, brochures, and collateral are well stocked and organized.
• Audit purchase & sales agreements and Group A options once prepared by NHSP.
• Claim sales in the SalesXpress database once all contract items are completed by NHSP.
• Process internal documents upon completion of contract audit.
• Update contract addenda throughout contract to close process.
• Audit and process inventory home and Group B options paperwork.
• Assist in tracking sales reports, realtor sales and Change in Latitude Getaway sales.
• Other duties within the scope as assigned by management.

Requirements

• Strong verbal and written communication skills.
• Professional demeanor and excellent customer service orientation.
• 3+ years of experience in customer service or hospitality preferred.
• Office administration and organizational skills.
• Previous experience in a real estate or sales center environment a plus.
• Proficiency with CRM systems such as Salesforce is highly desirable.
• Ability to multitask in a fast-paced environment and work weekends/flexible hours.

Benefits

• Competitive compensation with performance-based annual bonus
• Comprehensive benefits starting within 1 month, including 401K matching and parental leave
• Paid time off program
• Peer-to-peer recognition platform
• Professional development and learning support

Pay

$20/hour

Schedule

Full-Time; OFF Wednesday & Thursday

About Minto

Our mission to build vibrant communities begins with the people who make it all possible—our employees. We’re proud of our 70-year legacy and dedicated to delivering more—more growth, more purpose, and more impact—for our employees, homeowners, and the neighborhoods we serve.